support engineer

Company: Veolia Hong Kong Holding Limited Veolia Hong Kong Holding Limited, part of the Veolia Group, leads in ecological transformation with innovative water, waste, and energy solutions. In 2025, Veolia served millions globally, driving sustainability with €44.39 billion in consolidated sales. Company Description Veolia Hong Kong Holding Limited, part of...

Address user tickets regarding hardware, software, and networking.Walk customers through installing applications and computer peripherals.Ask targeted questions to diagnose problems.Guide users with simple, step-by-step instructionsTest alternative pathways until you resolve an issue.Customize desktop applications to meet user needs.Record technical issues...

Maintain core IT operations, including operating systems, security tools, applications, servers, laptops, desktops, software, and hardware Provide onsite support for IT infrastructure and end users Investigate and troubleshooting incidents to ensure the availability of hardware, software, servers, and infrastructure during daily operations Coordinate with...

Address user tickets regarding hardware, software, and networking. Walk customers through installing applications and computer peripherals. Ask targeted questions to diagnose problems. Guide users with simple, step-by-step instructions Test alternative pathways until you resolve an issue. Customize desktop applications to meet user needs. Record technical...

Company DescriptionCompany: Veolia Hong Kong Holding LimitedVeolia Hong Kong Holding Limited, part of the Veolia Group, leads in ecological transformation with innovative water, waste, and energy solutions. In 2025, Veolia served millions globally, driving sustainability with  €44.39 billion in consolidated sales.Location: FanlingJob DescriptionNetwork...

Job Summary A global investment firm is seeking a hands-on Support / Engineering Analyst to provide Level 1 to Level 3 technical support for internal users, including investment professionals and executive assistants. The role involves a combination of on-site and remote support across international locations, ensuring seamless IT operations and...

BAIN CAPITAL OVERVIEWBain Capital is a global private equity firm that manages several pools of capital including private equity, public equity, high-yield assets, and mezzanine capital with approximately $155 billion in total assets under management.  Since its inception in 1984, the firm has made private equity investments in over 175 companies, in a...

Company DescriptionVeolia Hong Kong Holding Limited, part of the Veolia Group, leads in ecological transformation with innovative water, waste, and energy solutions. In 2024, Veolia served millions globally, driving sustainability with €44.69 billion in consolidated sales.Location: FanlingJob DescriptionReporting to the IT Infrastructure Manager or Senior...

Knowledge, Skills and Abilities:• Proactive, good communication, problem-solving, planning, and organization skills• Ability to multi-task and prioritize• Basic knowledge of the end-to-end business processes in the functional areas assigned• Ability to work independently, as well as collaboratively, within a team• Problem-solving skills for...

We are looking for an Onsite Support Engineer with 5–10 years of experience providing onsite field support services in Hong Kong. The role will focus on L2 support, logging tickets in the ITSM platform, responding to network monitoring alerts, and performing initial triage. Responsibilities Respond to network-monitoring alerts and perform initial triage....

Overview Susquehanna is looking for an Application Support Engineer to join our team in Hong Kong. Primarily you will support, monitor and deploy various proprietary systems related to the company’s electronic trading throughout the Asia Pacific region. You will perform and automate daily morning system health check and perform continuous real-time...

HK-listed photography and imaging solutions provider Job Description Provide technical support and troubleshooting on network, system, hardware, software and application systems; Provide helpdesk support and solutions to users; Perform IT equipment administration; Perform user account management and system administration; Support...

Millennium’s Application Support Production Engineering teams provide Level 2/3 support for the UAT and production environment for all Front Office and Middle Office applications across all asset classes and trading strategies, including platform environment management and software deployment for applications related to Pre-trade Risk and Analysis, Trading...

SW8487 |09 May 2023 IT Helpdesk Support Engineer Provide IT technical advice and helpdesk support services to users on hardware, software, and networking related issues. Equipment procurement and IT contract management. Design and provide IT services trainings for user to enhance their productivity. Have a diploma or above in computer science or a related...

Position Software Support Engineer Location Hong Kong International Airport T2 Working Hours Shift (8 Hours or 12 Hours) Job Summary Software Support Engineer is responsible for providing IT operational and technical support for the Baggage Handling System (BHS) software at Hong Kong International Airport (T1). The role involves monitoring, maintaining,...

WERE HIRING AN ONSITE SUPPORT TECHNICIAN L2 IN HONG KONG! Excis is a global IT support leader, driven by innovation and collaboration. We are seeking a highly skilled and proactive Onsite Support Technician L2 to deliver technical support, manage IT infrastructure, and ensure a seamless end-user experience across multiple locations. Join us for a rewarding...

Flow Traders are looking for a highly skilled Technical Support Engineer to join our growing Technology team in Hong Kong. This role focused first and foremost on the desktop and workstation experience - supporting our traders, business users and wider APAC office, underpinned by the Windows infrastructure that keeps the environment running. This is a unique...

Key Responsibilities:1. Handle customer inquiries on AR smart glasses, AI-enhanced AR platforms, and industry solutions, providing workflow frontline technical support and troubleshooting.2. Assist with on-site solution deployments (e.g., inspections, maintenance, training guidance, assembly, quality control), follow up on implementation results, and ensure...

Location: Hong Kong International Airport T2 Working hours: Shift (8 Hours or 12 Hours) Job Summary: The Software Support Engineer is responsible for providing IT operational and technical support for the Baggage Handling System (BHS) software at Hong Kong International Airport (T1). The role involves monitoring, maintaining, and troubleshooting the...

Provide onsite support at event venues, including system setup, configuration, testing, and troubleshooting. Support pre-event and post-event activities, including inventory control, logistics coordination, and data reconciliation. Coordinate equipment and onsite infrastructure arrangements with vendors and internal teams. Application Support and...