support engineer

Company DescriptionCompany: Veolia Hong Kong Holding LimitedVeolia Hong Kong Holding Limited, part of the Veolia Group, leads in ecological transformation with innovative water, waste, and energy solutions. In 2025, Veolia served millions globally, driving sustainability with  €44.39 billion in consolidated sales.Location: FanlingJob DescriptionNetwork...

Job Summary A global investment firm is seeking a hands-on Support / Engineering Analyst to provide Level 1 to Level 3 technical support for internal users, including investment professionals and executive assistants. The role involves a combination of on-site and remote support across international locations, ensuring seamless IT operations and...

BAIN CAPITAL OVERVIEWBain Capital is a global private equity firm that manages several pools of capital including private equity, public equity, high-yield assets, and mezzanine capital with approximately $155 billion in total assets under management.  Since its inception in 1984, the firm has made private equity investments in over 175 companies, in a...

Company DescriptionVeolia Hong Kong Holding Limited, part of the Veolia Group, leads in ecological transformation with innovative water, waste, and energy solutions. In 2024, Veolia served millions globally, driving sustainability with €44.69 billion in consolidated sales.Location: FanlingJob DescriptionReporting to the IT Infrastructure Manager or Senior...

Knowledge, Skills and Abilities:• Proactive, good communication, problem-solving, planning, and organization skills• Ability to multi-task and prioritize• Basic knowledge of the end-to-end business processes in the functional areas assigned• Ability to work independently, as well as collaboratively, within a team• Problem-solving skills for...

Maintain core IT operations, including operating systems, security tools, applications, servers, laptops, desktops, software, and hardware Provide onsite support for IT infrastructure and end users Investigate and troubleshooting incidents to ensure the availability of hardware, software, servers, and infrastructure during daily operations Coordinate with...

Address user tickets regarding hardware, software, and networking.Walk customers through installing applications and computer peripherals.Ask targeted questions to diagnose problems.Guide users with simple, step-by-step instructionsTest alternative pathways until you resolve an issue.Customize desktop applications to meet user needs.Record technical issues...

Maintain core IT operations, including operating systems, security tools, applications, servers, laptops, desktops, software, and hardware Provide onsite support for IT infrastructure and end users Investigate and troubleshooting incidents to ensure the availability of hardware, software, servers, and infrastructure during daily operations Coordinate with...

Address user tickets regarding hardware, software, and networking. Walk customers through installing applications and computer peripherals. Ask targeted questions to diagnose problems. Guide users with simple, step-by-step instructions Test alternative pathways until you resolve an issue. Customize desktop applications to meet user needs. Record technical...

We are looking for an Onsite Support Engineer with 5–10 years of experience providing onsite field support services in Hong Kong. The role will focus on L2 support, logging tickets in the ITSM platform, responding to network monitoring alerts, and performing initial triage. Responsibilities Respond to network-monitoring alerts and perform initial triage....

HK-listed photography and imaging solutions provider Job Description Provide technical support and troubleshooting on network, system, hardware, software and application systems; Provide helpdesk support and solutions to users; Perform IT equipment administration; Perform user account management and system administration; Support...

DescriptionSummary1. The role requires a self-motivated individual with 3+ years of experience, strong problem-solving skills, and proficiency in Python, along with familiarity with scheduling and automation tools.2. Responsibilities include supporting business operations, developing process automation tasks, collaborating with cross-functional teams, and...

Flow Traders are looking for a highly skilled Technical Support Engineer to join our growing Technology team in Hong Kong. This role focused first and foremost on the desktop and workstation experience - supporting our traders, business users and wider APAC office, underpinned by the Windows infrastructure that keeps the environment running. This is a unique...

Are you ready to join a fast-paced, global leader in financial technology? Our client is seeking a Technical Support Engineer to provide first-line support in a dynamic, cutting-edge environment. This is a fantastic opportunity to work with a diverse set of technologies, advance your career, and contribute to the success of a rapidly growing...

We look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk.The conversation starts here. If this role matches your ambitions...

 Job Description: Position: Trade Support Engineer - Global Exchange - Cantonese or Mandarin Speaking  Location: Hong Kong or Singapore (hybrid role - remote) Company Overview: Our client is a leading global exchange that provides a wide range of financial services including trading, clearing, and market data solutions. With a...

Our client is a leading IT solutions provider. Deskside Support Engineer Responsibilities: Provide technical support of daily desktop support/mobile devices and problem resolution Perform IT helpdesk support including call handling, troubleshooting, follow-up action, coordination and escalation Good knowledge of current Microsoft Windows operating systems...

Job TitleSoftware Support EngineerJob DescriptionSoftware Engineer I |Hong Kong| Full TimeJob Summary:The Software Support Engineer is responsible for providing IT operational and technical support for the Baggage Handling System (BHS) software at Hong Kong International Airport (T1). The role involves monitoring, maintaining, and troubleshooting the...

We are looking for an Onsite Support Engineer with 5–10 years of experience providing onsite field support services in Hong Kong. The role will focus on L2 support, logging tickets in the ITSM platform, responding to network monitoring alerts, and performing initial triage. Responsibilities Respond to network-monitoring alerts and perform initial...

Our client is a leading insurance giant. They are looking for Infrastructure Engineer to join their team. Responsibilities: Perform project implementation on different networking, infrastructure solutions Responsible to ensure high levels of performance, availability, sustainability and security Provide 24x7 support for critical issues Responsible to...