software helpdesk

Athena Innovations (HK and China) Limited is seeking a Helpdesk Support Specialist to join the IT Support team to provide technical assistance to internal and external users. You will ensure issues are resolved promptly and contribute to system stability and customer service excellence.You will handle first/second level support for Athena, install and...

Our client is a leading Distributor of electronic components, In order to cope with the fast pace of development, they invite bright and energetic candidate for the following vacancy: Responsibilities:   Provide quality helpdesk support to in-house users and subsidiaries member Standard Procedure and Deskside documentation updating To test and evaluate...

A multinational IT solutions provider is seeking a Helpdesk Support Officer in Hong Kong. The role involves system maintenance, troubleshooting software and hardware issues, and providing end-user support. Candidates should have a diploma in Computer Science or related fields, with 2-3 years of experience in helpdesk support. Strong communication skills in...

A multinational IT solutions provider is seeking a Helpdesk Support Officer in Hong Kong. The role involves system maintenance, troubleshooting software and hardware issues, and providing end-user support. Candidates should have a diploma in Computer Science or related fields, with 2-3 years of experience in helpdesk support. Strong communication skills in...

Our client is a multinational IT solutions provider, they are inviting a bright and energetic candidate for the following vacancy: Helpdesk Support Officer RESPONSIBILITIES System support and maintain customer systems. Handle software setup, configuration, testing and support. Troubleshoot relevant system hardware and software. Handle end user...

Our client is a multinational IT solutions provider, they are inviting a bright and energetic candidate for the following vacancy: Helpdesk Support Officer RESPONSIBILITIES System support and maintain customer systems. Handle software setup, configuration, testing and support. Troubleshoot relevant system hardware and software. Handle end user...

SW8487 |09 May 2023 IT Helpdesk Support Engineer Provide IT technical advice and helpdesk support services to users on hardware, software, and networking related issues. Equipment procurement and IT contract management. Design and provide IT services trainings for user to enhance their productivity. Have a diploma or above in computer science or a related...

About the role Athena Innovations is looking for a Helpdesk Support Specialist to join our IT Support team. In this role, you will provide technical support to internal and external users, ensuring issues are resolved quickly and efficiently. You will play a key role in maintaining system stability and delivering a high level of customer service to support...

Respond promptly to user support requests via phone, email, ticketing systems and in-person, providing first-line and second-line technical assistance Diagnose, troubleshoot and resolve hardware, software and network-related issues efficiently and effectively Install, configure and maintain IT hardware and software across the organisation Manage user...

Respond promptly to user support requests via phone, email, ticketing systems and in-person, providing first-line and second-line technical assistance Diagnose, troubleshoot and resolve hardware, software and network-related issues efficiently and effectively Install, configure and maintain IT hardware and software across the organisation Manage user...

Regional IT services and solutions provider Job Description Shift duty is required, where necessary (helpdesk operation from 08:00 to 21:00) Responsibilities Provide first line helpdesk support to customers or end users (both internal and external) Handle and resolve customer issues in an efficient and professional manner. Supervise helpdesk team and...

SW8348 |03 Aug 2022 Helpdesk Engineer / Technical Support Provide helpdesk support to users and troubleshoot issues on all IT aspects including hardware, software and system network Provide first line technical support for IT issues or ad-hoc IT-related tasks during and beyond office hours Facilitating the enhancement and maintenance of internal systems and...

Provide onsite technical support and troubleshooting to end user on both hardware, software, and other related computer services Perform monitoring of IT equipment status Perform management of hardware and software inventory Coordinate with level 2 support team and vendors to resolve the technical issue Ad-hoc tasks as per request Requirements: ...

Our client is a Leading Finance Company, they are currently seeking for a Senior Associate (Helpdesk Support) to join their team. Senior Associate (Helpdesk Support) Responsibilities: Provide first line technical support to users on hardware, software and networking related issues. Fulfill user requests in priority and follow up support cases in timely...

Fides Solutions Limited in Hong Kong is seeking a dedicated helpdesk support professional to provide first-line and second-line technical assistance across hardware, software, and network issues. You will diagnose problems, guide users, and document resolutions while maintaining security best practices and contributing to smooth IT operations. English...

Fides Solutions Limited in Hong Kong is seeking a dedicated helpdesk support professional to provide first-line and second-line technical assistance across hardware, software, and network issues.You will diagnose problems, guide users, and document resolutions while maintaining security best practices and contributing to smooth IT operations. English fluency...

Job Description: We are seeking several dedicated and proactive IT Helpdesk Supports to join our secondment team in our banking client. The ideal candidate will have at least one year of experience in IT support and must be fluent in both Cantonese and Mandarin. Senior candidates would be considered as IT Engineers and System Engineers. 5 days work no...

Job Summary Reporting to the IT Support Manager, this role provides responsive first-line technical support to employees across the organisation. The role diagnoses and resolves common hardware, software, access, Google Workspace, Microsoft 365 and connectivity issues, while maintaining accurate service records and meeting agreed response standards. ...

SW8487 |09 May 2023 IT Helpdesk Support EngineerProvide IT technical advice and helpdesk support services to users on hardware, software, and networking related issues.Equipment procurement and IT contract management.Design and provide IT services trainings for user to enhance their productivity.Have a diploma or above in computer science or a related...

IT Helpdesk Support (Kennedy Town / Mount Davis) Client Description Leading telecom carrier and IT solutions company / Client: International school Job Description Perform daily operations and handle incidents promptly Perform regular monitoring and health-checking of IT infrastructure and systems Provide helpdesk support to users on desktop computing...