remote technical support representative

A technology service provider in Hong Kong is seeking a Technical Support professional for a 3-month contract. The role involves responding to tickets, providing desktop support, and managing inventory. Candidates should have a diploma in Computer Science or related fields and at least 2 years of relevant experience, along with strong communication skills in...

Flow Traders are looking for a highly skilled Technical Support Engineer to join our growing Technology team in Hong Kong. This role focused first and foremost on the desktop and workstation experience - supporting our traders, business users and wider APAC office, underpinned by the Windows infrastructure that keeps the environment running. This is a unique...

DescriptionPolymer Capital Management is a market-neutral, multi-manager investment platform focused on Asia. Our goal is to discover and nurture the region's top investment talent by combining established institutional support with extensive local financial market knowledge. We were founded in partnership with PAG, one of the world's largest Asia-focused...

Technical Support Officer / IT Support #RWL Description Technical Support Officer Location: Wan Chai (Near MTR Station)Salary: HK$22,000 - 26,000 Basic + HK$2,000 Allowance (After Probation) + BonusWorking Hours: Monday to Friday, 9:00am – 6:00pm Job Responsibilities Provide deskside and remote IT support to internal users Troubleshoot hardware, software,...

Tasks & responsibilities Provide deskside and remote technical support to end-users by troubleshooting and resolving hardware, software, and handheld device issues promptly. Maintain accurate IT asset inventory records, perform preventive maintenance, and contribute to documentation and the knowledge base for recurring issues. Adhere to IT security...

A technology service provider in Hong Kong is seeking a Technical Support professional for a 3-month contract. The role involves responding to tickets, providing desktop support, and managing inventory. Candidates should have a diploma in Computer Science or related fields and at least 2 years of relevant experience, along with strong communication skills in...

SW8885 |13 Nov 2025 Responsibilities Provide Tier-1 IT support. Hardware and software maintenance: PC/Notebook, Window 7/10/11 upgrades, mobile devices (Apple OSX/iOS/Android) etc. Perform installation, configuration and maintenance of PC. Resolve O365/M365 related issues including Outlook, OneDrive, Excel, Teams and SharePoint, escalating complex issues to...

SW9027 |04 Aug 2026 Technical Support Engineer (Windows Server) Responsibilities Voice: Hard phone install, setup and fault handling to work with voice support if needed. Server: Physical servers, server farm and virtual machines 1st tier support. System: Handle fault reporting, remote hand to work with vendor support or system support. Service...

SW8885 |13 Nov 2025 Responsibilities Provide Tier-1 IT support. Hardware and software maintenance: PC/Notebook, Window 7/10/11 upgrades, mobile devices (Apple OSX/iOS/Android) etc. Perform installation, configuration and maintenance of PC. Resolve O365/M365 related issues including Outlook, OneDrive, Excel, Teams and SharePoint, escalating complex...

A reputable consulting firm in Hong Kong is seeking a Technical Engineer for a government project. The role involves setting up domain and VPN accounts, providing remote IT support, and generating performance reports. Ideal candidates will have a higher diploma in Engineering or IT, with at least one year of experience in government IT support. The position...

Recruit Express (Hong Kong) Ltd. is seeking a Technical Support Officer to provide deskside and remote IT support for internal users in Wan Chai. The role covers troubleshooting across Windows, MacOS, and mobile devices, PC deployment, and imaging, with ongoing documentation and knowledge-base maintenance.The incumbent will work Monday to Friday, enjoy a...

Swing Consulting Ltd. is seeking a Senior Deskside Support Engineer based in Hong Kong. This role involves providing on-site and remote technical support for end users, troubleshooting desktop and laptop issues, and assisting with conference room setups and AV support.The ideal candidate will have a diploma in Information Technology or related fields and at...

SW9027 |04 Aug 2026 Technical Support Engineer (Windows Server) Responsibilities Voice: Hard phone install, setup and fault handling to work with voice support if needed. Server: Physical servers, server farm and virtual machines 1st tier support. System: Handle fault reporting, remote hand to work with vendor support or system support. Service Request:...

SW8617 |02 Feb 2024 Helpdesk Support Engineer (Overnight) (18 – 23k) Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Remote troubleshooting required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in...

Key Responsibilities: 1. Handle customer inquiries on AR smart glasses, AI-enhanced AR platforms, and industry solutions, providing workflow frontline technical support and troubleshooting.2. Assist with on-site solution deployments (e.g., inspections, maintenance, training guidance, assembly, quality control), follow up on implementation results, and ensure...

Our client, a finance company is now looking for a high caliber candidate for the following position: Key responsibilities Provide deskside and remote technical support to end-users by troubleshooting and resolving hardware, software, and handheld device issues promptly Maintain accurate IT asset inventory records, perform preventive maintenance, and...

The D&T Technical Support Officer, Asia Pacific provides hands-on technical support for users and operations across Asia Pacific locations. The role focuses on end-user support, workplace technology, device management, and operational IT services, ensuring reliable and secure technology services for business users. The successful candidate will work closely...

Location: Hong Kong Type: Independent Contractor Compensation: Performance-based (no fixed salary) We are supporting the expansion of a premium German wellness and nutrition brand in Hong Kong and are looking to collaborate with motivated individuals as Independent Sales Representatives. Key Responsibilities Develop and manage a client base...

Flow Traders are looking for a highly skilled Technical Support Engineer to join our growing Technology team in Hong Kong. This role focused first and foremost on the desktop and workstation experience - supporting our traders, business users and wider APAC office, underpinned by the Windows infrastructure that keeps the environment running. This is a unique...

What you will be doing: Develop a close working relationship with the customer at all levels to facilitate communication of key business messages to the customer and collection of customer data.Act as the customers advocate within our organisation and ensure that the voice of the customer is heard, raising customer concerns and needs in a timely...