hotline

Why you should join? At Bowtie, we are on a mission to \"make insurance good again\" and build a top‑of‑mind health insurance company. We strive to revolutionize the industry through modern technology while maintaining a strong human connection with our customers. Unlike the traditional insurers' model, as a relationship manager, your focus will be on...

Why you should join? At Bowtie, we are on a mission to "make insurance good again" and build a top‑of‑mind health insurance company. We strive to revolutionize the industry through modern technology while maintaining a strong human connection with our customers. Unlike the traditional insurers' model, as a relationship manager, your focus will be on...

Our client is a leading telecommunication service provider, they invite bright and energetic candidate for the following vacancy:   Customer Services Officer, Insurance Hotline Responsibilities: To respond promptly to customer telephone and website enquiries in a professional manner To provide administrative and clerical support in a daily basis,...

WallStone Partners & Company Limited is seeking an Inbound Hotline Customer Service Officer for insurance products. The role is a 1-year contract located in Quarry Bay, working hours Mon–Fri 09:00–18:00 with alternate Saturdays. Medical benefits are provided.You will handle enquiries via hotline, email and live chat, supporting customers, advisors and...

Chandler Macleod Group (HK) Limited is seeking five candidates for a temporary Hotline Customer Services Officer to support a large-scale customer communications initiative in Quarry Bay. The role handles enquiries via hotline or email and ensures a smooth customer experience during the transition period. The position runs for a 4-month contract, with work...

AIA Hong Kong and Macau is seeking a Customer Service Associate to manage customer inquiries and complaints regarding Life insurance operations. The successful candidate will handle various duties including documenting interactions, engaging with customers proactively, and achieving performance targets. Required qualifications include a Higher Diploma or...

Chandler Macleod Group (HK) Limited is seeking five candidates for a temporary Hotline Customer Services Officer to support a large-scale customer communications initiative in Quarry Bay. The role handles enquiries via hotline or email and ensures a smooth customer experience during the transition period. The position runs for a 4-month contract, with work...

Customer Service Officer (Call Centre/ Hotline) Responsible for appointment bookings and patient registration Handle patient enquiries in a professional manner via phone calls, emails Cooperate with other team members to solve customer requests and problems efficiently Maintain a high level of customer satisfaction Follow up and liaise with relevant...

Customer Service Officer (Call Centre/ Hotline) Responsible for appointment bookings and patient registration Handle patient enquiries in a professional manner via phone calls, emails Cooperate with other team members to solve customer requests and problems efficiently Maintain a high level of customer satisfaction Follow up and liaise with relevant...

AIA Hong Kong and Macau is seeking a Customer Service Associate to manage customer inquiries and complaints regarding Life insurance operations. The successful candidate will handle various duties including documenting interactions, engaging with customers proactively, and achieving performance targets. Required qualifications include a Higher Diploma or...

This role will assist Team Manager to supervise the hotline team in handling call-in customers enquiries effectively and support the new and junior staff on complex enquiries. Job Responsibilities: Assist team manager to ensure the achievement of Customer Service performance KPIs (wait time, abandon rate, response time, etc.) through regular MI, call centre...

About the Role Handles customer enquiries and complaints regarding all activities in individual Life insurance/ Group Medical/ Pension operation process Responsibilities Handle customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different lines of business Report...

Founded in 1884, The Hong Kong Jockey Club (\"the Club\") is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this...

FIND YOUR 'BETTER' AT AIAWe don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

About the Role Handles customer enquiries and complaints regarding all activities in individual Life insurance, Group Medical, Pension operation processes. Responsibilities Handle customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different lines of business Report...

Hotline Customer Services Officer - Insurance (4 Months Contract) KEY HIGHLIGHT: Our client is seeking 5 candidates to provide temporary customer service support for a large-scale customer communication initiative. The role will handle enquiries and assist in delivering a smooth customer experience during the transition period. WORK DETAILS: Location: Quarry...

Hotline Customer Services Officer - Insurance (4 Months Contract) KEY HIGHLIGHT: Our client is seeking 5 candidates to provide temporary customer service support for a large-scale customer communication initiative. The role will handle enquiries and assist in delivering a smooth customer experience during the transition period. WORK DETAILS: Location: Quarry...

Hotline Customer Service Officer (Insurance) (22-26K)Inbound Customer Service Officer (Insurance Call Centre) – Non‑Sales1-year contractLocation: Quarry BayWorking Hours: Monday to Friday, 09:00–18:00, with alternate Saturdays, 09:00–13:00 (subject to operational requirements)Medical benefits providedJob Description:Handle customer enquiries through...