hotline

WallStone Partners & Company Limited is seeking an Inbound Hotline Customer Service Officer for insurance products. The role is a 1-year contract located in Quarry Bay, working hours Mon–Fri 09:00–18:00 with alternate Saturdays. Medical benefits are provided.You will handle enquiries via hotline, email and live chat, supporting customers, advisors and...

Our client is a leading telecommunication service provider, they invite bright and energetic candidate for the following vacancy:   Customer Services Officer, Insurance Hotline Responsibilities: To respond promptly to customer telephone and website enquiries in a professional manner To provide administrative and clerical support in a daily basis,...

This role will assist Team Manager to supervise the hotline team in handling call-in customers enquiries effectively and support the new and junior staff on complex enquiries. Job Responsibilities: Assist team manager to ensure the achievement of Customer Service performance KPIs (wait time, abandon rate, response time, etc.) through regular MI, call...

AIA Hong Kong and Macau is seeking a Customer Service Associate to manage customer inquiries and complaints regarding Life insurance operations. The successful candidate will handle various duties including documenting interactions, engaging with customers proactively, and achieving performance targets. Required qualifications include a Higher Diploma or...

WallStone Partners & Company Limited is seeking an Inbound Hotline Customer Service Officer for insurance products. The role is a 1-year contract located in Quarry Bay, working hours Mon–Fri 09:00–18:00 with alternate Saturdays. Medical benefits are provided. You will handle enquiries via hotline, email and live chat, supporting customers, advisors and...

About the Role Handles customer enquiries and complaints regarding all activities in individual Life insurance, Group Medical, Pension operation processes. Responsibilities Handle customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different lines of business Report...

FIND YOUR 'BETTER' AT AIAWe don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Hotline Customer Service Officer (Insurance) (22-26K)Inbound Customer Service Officer (Insurance Call Centre) – Non‑Sales1-year contractLocation: Quarry BayWorking Hours: Monday to Friday, 09:00–18:00, with alternate Saturdays, 09:00–13:00 (subject to operational requirements)Medical benefits providedJob Description:Handle customer enquiries through...

Why you should join? At Bowtie, we are on a mission to "make insurance good again" and build a top‑of‑mind health insurance company. We strive to revolutionize the industry through modern technology while maintaining a strong human connection with our customers. Unlike the traditional insurers' model, as a relationship manager, your focus will be on...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

AIA Hong Kong and Macau is seeking a Customer Service Associate to manage customer inquiries and complaints regarding Life insurance operations. The successful candidate will handle various duties including documenting interactions, engaging with customers proactively, and achieving performance targets. Required qualifications include a Higher Diploma or...

This role will assist Team Manager to supervise the hotline team in handling call-in customers enquiries effectively and support the new and junior staff on complex enquiries. Job Responsibilities: Assist team manager to ensure the achievement of Customer Service performance KPIs (wait time, abandon rate, response time, etc.) through regular MI, call centre...

WallStone Partners & Company Limited is seeking an Inbound Hotline Customer Service Officer for insurance products. The role is a 1-year contract located in Quarry Bay, working hours Mon–Fri 09:00–18:00 with alternate Saturdays. Medical benefits are provided. You will handle enquiries via hotline, email and live chat, supporting customers, advisors and...

About the Role Handles customer enquiries and complaints regarding all activities in individual Life insurance, Group Medical, Pension operation processes. Responsibilities Handle customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different lines of business Report...

Hotline Customer Service Officer (Insurance) (22-26K) Inbound Customer Service Officer (Insurance Call Centre) – Non‑Sales 1-year contract Location: Quarry Bay Working Hours: Monday to Friday, 09:00–18:00, with alternate Saturdays, 09:00–13:00 (subject to operational requirements) Medical benefits provided Job Description: Handle customer enquiries...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...