hotline

Why you should join? At Bowtie, we are on a mission to "make insurance good again" and build a top‑of‑mind health insurance company. We strive to revolutionize the industry through modern technology while maintaining a strong human connection with our customers. Unlike the traditional insurers' model, as a relationship manager, your focus will be on...

Our client is a leading telecommunication service provider, they invite bright and energetic candidate for the following vacancy:   Customer Services Officer, Insurance Hotline Responsibilities: To respond promptly to customer telephone and website enquiries in a professional manner To provide administrative and clerical support in a daily basis,...

This role will assist Team Manager to supervise the hotline team in handling call-in customers enquiries effectively and support the new and junior staff on complex enquiries. Job Responsibilities: Assist team manager to ensure the achievement of Customer Service performance KPIs (wait time, abandon rate, response time, etc.) through regular MI, call...

Customer Service Officer (Call Centre/ Hotline) Responsible for appointment bookings and patient registration Handle patient enquiries in a professional manner via phone calls, emails Cooperate with other team members to solve customer requests and problems efficiently Maintain a high level of customer satisfaction Follow up and liaise with relevant...

This role will assist Team Manager to supervise the hotline team in handling call-in customers enquiries effectively and support the new and junior staff on complex enquiries. Job Responsibilities: Assist team manager to ensure the achievement of Customer Service performance KPIs (wait time, abandon rate, response time, etc.) through regular MI, call centre...

AIA Hong Kong and Macau is seeking a Customer Service Associate to manage customer inquiries and complaints regarding Life insurance operations. The successful candidate will handle various duties including documenting interactions, engaging with customers proactively, and achieving performance targets. Required qualifications include a Higher Diploma or...

About the Role Handles customer enquiries and complaints regarding all activities in individual Life insurance/ Group Medical/ Pension operation process Responsibilities Handle customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different lines of business Report...

FIND YOUR 'BETTER' AT AIAWe don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

About the Role Handles customer enquiries and complaints regarding all activities in individual Life insurance, Group Medical, Pension operation processes. Responsibilities Handle customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different lines of business Report...

Prudential Hong Kong Limited is seeking a Contract Officer for the Customer Contact Centre (Hotline & Live Chat). You will provide information and support across hotline, live chat and digital channels, handling insurance product inquiries with professionalism.We value 3–5 years of customer service experience in finance, strong English and Chinese...

Why you should join? At Bowtie, we are on a mission to \"make insurance good again\" and build a top‑of‑mind health insurance company. We strive to revolutionize the industry through modern technology while maintaining a strong human connection with our customers. Unlike the traditional insurers' model, as a relationship manager, your focus will be on...

Customer Service Officer (Insurance Call Centre | Hotline) (20-26K)Customer Service Officer (Inbound Call Centre) – Insurance, Non-Sales1-year contractLocation: Quarry BayWorking Hours: Monday to Friday, 09:00-18:00, with alternate Saturdays, 09:00-13:00 (subject to operational requirements)Medical benefits providedJob Description:Handle customer enquiries...

Contract Officer, Customer Contact Centre (Hotline & Live Chat, 12 months) Act as Prudential's service professional, providing best-in-class customer service through hotline, live chat and digital channels. Handle customer enquiries and requests related to life and health insurance products efficiently and professionally while delivering an excellent digital...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Prudential Hong Kong Limited is seeking a Contract Officer for the Customer Contact Centre (Hotline & Live Chat). You will provide information and support across hotline, live chat and digital channels, handling insurance product inquiries with professionalism. We value 3–5 years of customer service experience in finance, strong English and Chinese...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Customer Service Officer (Call Centre/ Hotline) Responsible for appointment bookings and patient registration Handle patient enquiries in a professional manner via phone calls, emails Cooperate with other team members to solve customer requests and problems efficiently Maintain a high level of customer satisfaction Follow up and liaise with relevant...

AIA Hong Kong and Macau is seeking a Customer Service Associate to manage customer inquiries and complaints regarding Life insurance operations. The successful candidate will handle various duties including documenting interactions, engaging with customers proactively, and achieving performance targets. Required qualifications include a Higher Diploma or...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...