hotline

WallStone Partners & Company Limited is seeking an Inbound Hotline Customer Service Officer for insurance products. The role is a 1-year contract located in Quarry Bay, working hours Mon–Fri 09:00–18:00 with alternate Saturdays. Medical benefits are provided. You will handle enquiries via hotline, email and live chat, supporting customers, advisors and...

Why you should join? At Bowtie, we are on a mission to \"make insurance good again\" and build a top‑of‑mind health insurance company. We strive to revolutionize the industry through modern technology while maintaining a strong human connection with our customers. Unlike the traditional insurers' model, as a relationship manager, your focus will be on...

Our client is a leading telecommunication service provider, they invite bright and energetic candidate for the following vacancy:   Customer Services Officer, Insurance Hotline Responsibilities: To respond promptly to customer telephone and website enquiries in a professional manner To provide administrative and clerical support in a daily basis,...

A leading Insurance company is launching a large-scale internal business project involving a high volume of Customer Communications. We are hiring Customer Service Officers to join the dedicated hotline team and support customers during this transition period....

Why you should join? At Bowtie, we are on a mission to "make insurance good again" and build a top‑of‑mind health insurance company. We strive to revolutionize the industry through modern technology while maintaining a strong human connection with our customers. Unlike the traditional insurers' model, as a relationship manager, your focus will be on...

This role will assist Team Manager to supervise the hotline team in handling call-in customers enquiries effectively and support the new and junior staff on complex enquiries. Job Responsibilities: Assist team manager to ensure the achievement of Customer Service performance KPIs (wait time, abandon rate, response time, etc.) through regular MI, call...

AIA Hong Kong and Macau is seeking a Customer Service Associate to manage customer inquiries and complaints regarding Life insurance operations. The successful candidate will handle various duties including documenting interactions, engaging with customers proactively, and achieving performance targets. Required qualifications include a Higher Diploma or...

Chandler Macleod Group (HK) Limited is seeking five candidates for a temporary Hotline Customer Services Officer to support a large-scale customer communications initiative in Quarry Bay. The role handles enquiries via hotline or email and ensures a smooth customer experience during the transition period. The position runs for a 4-month contract, with work...

Chandler Macleod Group (HK) Limited is seeking five candidates for a temporary Hotline Customer Services Officer to support a large-scale customer communications initiative in Quarry Bay. The role handles enquiries via hotline or email and ensures a smooth customer experience during the transition period. The position runs for a 4-month contract, with work...

This role will assist Team Manager to supervise the hotline team in handling call-in customers enquiries effectively and support the new and junior staff on complex enquiries. Job Responsibilities: Assist team manager to ensure the achievement of Customer Service performance KPIs (wait time, abandon rate, response time, etc.) through regular MI, call centre...

AIA Hong Kong and Macau is seeking a Customer Service Associate to manage customer inquiries and complaints regarding Life insurance operations. The successful candidate will handle various duties including documenting interactions, engaging with customers proactively, and achieving performance targets. Required qualifications include a Higher Diploma or...

WallStone Partners & Company Limited is seeking an Inbound Hotline Customer Service Officer for insurance products. The role is a 1-year contract located in Quarry Bay, working hours Mon–Fri 09:00–18:00 with alternate Saturdays. Medical benefits are provided.You will handle enquiries via hotline, email and live chat, supporting customers, advisors and...

Chandler Macleod is seeking five temporary customer service professionals to support a large-scale customer communication initiative in Quarry Bay. You will handle enquiries via hotline and email, delivering accurate information and a smooth customer experience during the transition period. The role requires a Diploma or above, fluency in...

About the Role Handles customer enquiries and complaints regarding all activities in individual Life insurance/ Group Medical/ Pension operation process Responsibilities Handle customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different lines of business Report...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

WallStone Partners & Company Limited is seeking a Customer Service Officer for our Insurance Hotline on a 4-month fixed-term contract. The role involves handling high-volume customer inquiries via hotline and email from the Quarry Bay office. The ideal candidate has a customer-focused attitude, strong communication skills in Cantonese, English and Mandarin,...

WallStone Partners & Company Limited is seeking a Customer Service Officer to join the hotline team on a 4‑month contract, starting mid‑November. You will handle customer enquiries via hotline and email, delivering accurate information with a professional approach. Candidates should be fluent in Cantonese, English and Mandarin, possess good...

About the Role Handles customer enquiries and complaints regarding all activities in individual Life insurance, Group Medical, Pension operation processes. Responsibilities Handle customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different lines of business Report...

Hotline Customer Service Officer (Insurance) (22-26K) Inbound Customer Service Officer (Insurance Call Centre) – Non‑Sales 1-year contract Location: Quarry Bay Working Hours: Monday to Friday, 09:00–18:00, with alternate Saturdays, 09:00–13:00 (subject to operational requirements) Medical benefits provided Job Description: Handle customer enquiries...

Founded in 1884, The Hong Kong Jockey Club (\"the Club\") is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this...