helpdesk

Our client is a leading Distributor of electronic components, In order to cope with the fast pace of development, they invite bright and energetic candidate for the following vacancy: Responsibilities:   Provide quality helpdesk support to in-house users and subsidiaries member Standard Procedure and Deskside documentation updating To test and evaluate...

Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system Coordinate with internal and external parties Assist in performing any other IT duties as assigned by supervisors Diploma or above in Information Technology or related discipline One year working experience in customer service area in IT field is...

About the roleWe are seeking an enthusiastic and experienced Help Desk IT Support to join our team at Aptsys Technology Solutions Pte Ltd. As a full-time position based in Ang Mo Kio, you will be responsible for providing IT support and troubleshooting.What you'll be doingRespond to and resolve incoming IT support requests from users in a timely and...

Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing systemCoordinate with internal and external partiesAssist in performing any other IT duties as assigned by supervisorsDiploma or above in Information Technology or related disciplineOne year working experience in customer service area in IT field is...

Provide 1st tier technical support services to internal users & external customersPerform the system and jobs monitoring, i.e. system health checkHandle the hotline, service desk services and problem escalationProvide technical and operational support to internal IT systemsInstall, modify, and repair computer hardware and softwarePrepare routine reports and...

Regional IT services and solutions provider Job Description Candidates may need to work on public holidays & shift roster ). Immediate available would be an advantage Responsibilities Perform the system and jobs monitoring Provide technical support services to internal users & external customers Responsible for the system health check Handle the...

SW8044 |07 Sep 2020 Helpdesk Support / IT Support Provide BAU IT support to end user on software /hardware such as internal system, printers, VPN, fax, mobile devices, etc. Responsible for software and hardware installation (Office application, etc.) System/ Network / Internet monitor and maintenance Maintain and support the user for some internal...

Regional IT services and solutions provider Job Description Candidates may need to work on public holidays & shift roster (0800-2200). Immediate available would be an advantage Responsibilities Perform the system and jobs monitoring Provide technical support services to internal users & external customers Responsible for the system health check Handle the...

SW8487 |09 May 2023 IT Helpdesk Support EngineerProvide IT technical advice and helpdesk support services to users on hardware, software, and networking related issues.Equipment procurement and IT contract management.Design and provide IT services trainings for user to enhance their productivity.Have a diploma or above in computer science or a related...

Leading IT&T services company in Hong Kong Job Description Perform the system and jobs monitoring Provide technical support services to internal users & external customers Responsible for the system health check Handle the hotline, service desk services and problem escalation Prepare routine reports and documents of the supported IT Services Job...

SW8044 |07 Sep 2020 Helpdesk Support / IT Support Provide BAU IT support to end user on software /hardware such as internal system, printers, VPN, fax, mobile devices, etc. Responsible for software and hardware installation (Office application, etc.) System/ Network / Internet monitor and maintenance Maintain and support the user for some internal systems...

Renowned news and media corporation in Hong Kong Job Description Provide technical support to end-users regarding products, subsystems and IT infrastructure. Install, configure and support IT equipment, including desktop/laptop computers, printers and various hand‑held mobile devices. Diagnose, analyse and provide solutions to users who experience...

SW8402 |15 Nov 2022 Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system Coordinate with internal and external parties Assist in performing any other IT duties as assigned by supervisors Working Location: Kowloon Bay DSE or above in Information Technology or related discipline One year working...

A consulting firm in Hong Kong is seeking an IT Customer Service Executive to provide technical support and resolve IT-related issues via phone and email. Ideal candidates have at least 1 year of experience in IT support or customer service and a diploma in IT. Strong problem-solving abilities and proficiency in English and Cantonese are required. The...

Duties Reporting to the IT Manager, the job holder has to provide excellent IT support to internal users to ensure smooth and efficient business operation. Daily duties will include the following: Provide technical assistance including online support for internal users Provide technical service support according to the business needs Provide support and...

Sustain the Tier-1 hotline operation to fulfill each customer contract requirement and scope of work.Maintain a positive attitude while leading a team of around 10+ more service agents in an efficient and productive manner.Enhance/updating operating procedure and a marketable service improvement continually.Monitor and re-arrange resource to make sure meet...

Respond promptly to user support requests via phone, email, ticketing systems and in-person, providing first-line and second-line technical assistance Diagnose, troubleshoot and resolve hardware, software and network-related issues efficiently and effectively Install, configure and maintain IT hardware and software across the organisation Manage user...

Company DescriptionOur client is a reputable company established by a team of highly skilled IT professionals with a solid foundation in Hong Kong and Asia. With a strong track record, they have become leaders in delivering exceptional products, offering specialized IT security consultancy, and providing comprehensive solutions and professional services to...

Our client is a Leading Finance Company, they are currently seeking for a Senior Associate (Helpdesk Support) to join their team. Senior Associate (Helpdesk Support) Responsibilities: Provide first line technical support to users on hardware, software and networking related issues. Fulfill user requests in priority and follow up support cases in timely...

Job Description: We are seeking several dedicated and proactive IT Helpdesk Supports to join our secondment team in our banking client. The ideal candidate will have at least one year of experience in IT support and must be fluent in both Cantonese and Mandarin. Senior candidates would be considered as IT Engineers and System Engineers. 5 days work no...