Jobs: guest service supervisor - reception

Job Description  Responsible for daily operations in Front Office  Handle guests' enquiries or complaints  Supervise Front Office team to perform and maintain good service to guests    Job Requirement  Diploma holder in Hospitality Management or related disciplines  Minimum 4 years' relevant experience in Hotel Front Office operation  Knowledge of...

Job Description Responsible for daily operations in Front Office Handle guests' enquiries or complaints Supervise Front Office team to perform and maintain good service to guests Job Requirement Diploma holder in Hospitality Management or related disciplines Minimum 4 years' relevant experience in Hotel Front Office operation Knowledge of Opera system is...

Job Description  Responsible for daily operations in Front Office  Handle guests' enquiries or complaints  Supervise Front Office team to perform and maintain good service to guests    Job Requirement  Diploma holder in Hospitality Management or related disciplines  Minimum 4 years' relevant experience in Hotel Front Office operation  Knowledge of...

Job Description  Responsible for daily operations in Front Office  Handle guests' enquiries or complaints  Supervise Front Office team to perform and maintain good service to guests    Job Requirement  Diploma holder in Hospitality Management or related disciplines  Minimum 4 years' relevant experience in Hotel Front Office operation  Knowledge of...

POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for...

Job Summary . To assist managing the operations of Guest Relations and hotel recognition programmes by ensuring service quality standards (e.g. 1865 and VIPs) are met and that personalized service is provided to all guests as brand icon in style. Greet VIP, limousine arrival guests, 1865 members and repeat guests with special recognition and...

DescriptionA Front Desk Supervisor in the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.What will I be doing?As a Front Desk Supervisor, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the...

A Front Desk Supervisor in the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.What will I be doing?As a Front Desk Supervisor, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel...

Job Summary . Responsible for the booking and provision of transportation; and ensure the limousine is maintained in top condition to achieve high satisfaction; Maintain close communication with the airport representatives and the on-the-road drivers; Supervise baggage storage whenever necessary and that correct records are kept, and all...

POSITION SUMMARY Contact appropriate individual or department Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage...

Type de Poste Non-Management Traiter toutes les entrées des clients, vérifier leur identité, la méthode de paiement, l'affectation des chambres, la distribution et l'activation des clés des chambres. Mettre en place les comptes à l'arrivée des clients, en fonction de leurs exigences. Saisir les informations pour le programme Marriott Rewards....

Type de Poste Non-Management Traiter toutes les entrées des clients, vérifier leur identité, la méthode de paiement, l'affectation des chambres, la distribution et l'activation des clés des chambres. Mettre en place les comptes à l'arrivée des clients, en fonction de leurs exigences. Saisir les informations pour le programme Marriott Rewards....

Job Description Your Responsibilities The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. Your Duties Documentation check: passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass. Tagging luggage and...

POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate...

Responsibilities: Provide courteous and efficient service and, where possible, to comply with each and every guest request Assign rooms according to guest requirements and update room status regularly Work closely with the Housekeeping Department.   Requirements: Certificate / Diploma holder in Hotel or Tourism Management preferred Minimum 3-5 years of...

Responsibilities: Provide courteous and efficient service and, where possible, to comply with each and every guest request Assign rooms according to guest requirements and update room status regularly Work closely with the Housekeeping Department.   Requirements: Certificate / Diploma holder in Hotel or Tourism Management preferred Minimum 3-5 years of...

POSITION SUMMARY Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or...

POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests...

POSITION SUMMARY Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring...

Job Description Responsible for daily operations in Front Office  Handle guests’ enquiries or complaints  Job Requirements   HKCEE / HKDSE or above  Good command of English, Cantonese and Mandarin  Fresh graduates are welcome  Immediately available is preferred     Please send your resume with current and expected salary to the Human Resources...