Jobs: customer support associate

  • Billing Support Associate

    Found in: Talent HK C2 - 3 hours ago


    Hong Kong, Hong Kong SAR China Ecovadis Full time

    Description EcoVadis is seeking a  Billing Support Associate L1  to join the Finance team in Japan. This position is responsible for managing billing and payment inquiries, reviewing and resolving billing discrepancies and processing payments. This position interacts with internal and external customers on a daily basis and must provide a consistently...

  • Customer Support Manager

    Found in: Talent HK C2 - 3 hours ago


    Hong Kong, Hong Kong SAR China China Aircraft Services Limited Full time

    Main Duties Be responsible for customer support for Base maintenance customers Cultivate positive business relationship with existing customers for effective business execution after sales acquisition Execute contracts acquired by Sales, know commercial terms and implement Perform upselling for existing clients if applicable Regularly visit...

  • Customer Support Officer

    Found in: Talent HK C2 - 3 hours ago


    Hong Kong, Hong Kong SAR China Efficy Full time

    Large company with great ambitions and close relations efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer...

  • Customer Support Coordinator

    Found in: beBee jobs HK - 5 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full time

    about the company.Our client is a professional body who is looking for a Customer Support Coordinator to join their the job.Ensure that project managers, auditors, and other relevant members have the necessary information to deliver high-standard projects.Assist in the preparation and distribution of project-related communications, such as memos, emails,...

  • Associate IS Analyst-Technical Support

    Found in: Talent HK C2 - 7 days ago


    Hong Kong, Hong Kong SAR China F3310 Templeton Asset Management Ltd, Hong Kong Branch Full time

    At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe...

  • Client Tax Support

    Found in: Talent HK C2 - 7 days ago


    Hong Kong, Hong Kong SAR China JPMorgan Chase & Co. Full time

    Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is an unique opportunity for you to work in the Global Tax Operations team, where we maximize client's investments by either facilitating effective tax relief at source on client investment income or retrospectively reclaiming taxes from...

  • Customer Success Manager

    Found in: Talent HK C2 - 3 days ago


    Hong Kong, Hong Kong SAR China TransUnion LLC Full time

    What We'll Bring: At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed...

  • Assistant Customer Service Support Manager

    Found in: Talent HK C2 - 5 days ago


    Hong Kong, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full time

    Department: Customer Service Centre  Responsibilities Responsible for customer service digital strategy operation and project management, and promote digital intelligence transformation and construction. Responsible for the construction of digital intelligent tools in the field of customer service, empowering frontline production and complaint...

  • Customer Care Associate

    Found in: Talent HK C2 - 3 hours ago


    Hong Kong, Hong Kong SAR China AXA Full time

    Handle customer enquiries in a timely manner from different digital channels, including Email, Web Chat and Letter etc. Maintain good customer relationship and promote the company’s services Liaise with internal departments to ensure proper resolution of customer enquiries Address customer feedback/ complaints professionally Log all customer queries...

  • Customer Service Associate

    Found in: Talent HK C2 - 4 hours ago


    Hong Kong, Hong Kong SAR China DOW JONES Full time

    Description : The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people.  Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall...


  • Hong Kong, Hong Kong SAR China ZA Bank Full time

    Responsibilities: Handle and resolve customer queries and requests via phone and email on investment products and services in a professional manner with tactful customer service skills. Design FAQs & scripts, prepare SOP and provide training during new product launch. Handle verbal & written customer complaints from customers via phone and email....

  • Customer Support

    Found in: Talent HK C2 - 3 hours ago


    Hong Kong, Hong Kong SAR China Snaphunt Full time

    The OfferFlexible working optionsOpportunity to make a positive impactWork alongside & learn from best in class talentThe JobYour responsibilities will include:Provide professional and friendly service through our email and live-chat channels. Help others and be able to stay calm under pressure.Translate client's product into Chinese. Be given the tools...

  • Customer Support

    Found in: Talent HK C2 - 4 hours ago


    Hong Kong, Hong Kong SAR China Strikingly Full time

    Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index...

  • IT Support Engineer

    Found in: beBee jobs HK - 7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full time

    about the company.Randstad is working with a well-known professional firm with an international corporate culture . Now they are looking for an IT Support Engineer who is trilingual (Chinese and English) and also with a professional firm/banking/financial services the job.Troubleshoot and resolve hardware and software issues or incidents promptly and...

  • IT Support Analyst

    Found in: Talent HK C2 - 3 days ago


    Hong Kong, Hong Kong SAR China Reinsurance Group of America Full time

    Position Overview Reporting to the Director, Regional IT Operations Asia Pacific, the IT Support Analyst provides first and second-tier support for regional IT incidents and requests from associates via phone, email, and remote connection to resolve routine problems regarding hardware, software, and peripherals. Attempts to resolve as many requests as...

  • Customer Service Associate

    Found in: Talent HK C2 - 4 hours ago


    Hong Kong, Hong Kong SAR China Dow Jones Full time

    Job Description : The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall...

  • Customer Service Officer, Customer Engagement

    Found in: Talent HK C2 - 7 days ago


    Hong Kong, Hong Kong SAR China FWD Life Insurance Corporation Full time

    About FWD Group FWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and...

  • Community Associate/Barista

    Found in: Talent HK C2 - 3 days ago


    Hong Kong, Hong Kong SAR China the Hive Full time

    The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for...

  • Desktop Support

    Found in: Talent HK C2 - 3 hours ago


    Hong Kong, Hong Kong SAR China Snaphunt Full time

    The OfferWork alongside & learn from best in class talentOpportunity to make a positive impactGreat work environmentThe JobYour responsibilities will include:Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.Excellent communication...

  • International Cosmetic Brand

    Found in: Talent HK C2 - 5 days ago


    Hong Kong, Hong Kong SAR China TDCX Full time

    Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate...