Jobs: customer services
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Associate Customer Service Manager
Found in: Talent HK C2 - 3 days ago
Hong Kong, Hong Kong SAR China Orange Business Services Full timeabout the role To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced (Connectivity, IT Services, Mobility, UCC, Voice and/or integration solutions) services and solutions on assigned customer(s). (measured against Service Level Agreements). To be the...
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Customer Services Manager
Found in: Talent HK C2 - 1 week ago
Hong Kong, Hong Kong SAR China Lufthansa Technik Component Services Asia Pacific Ltd. Full timeTasks As the Customer Service Manager you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and ensure...
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Global Customer Service Center Agent
Found in: beBee S HK - 2 weeks ago
HongKong, Hong Kong SAR China HSH Management Services Full timeWorking alongside a professional team in the corporate office's Global Customer Service Center based in Hong Kong, we are seeking for a Customer Service Agents (Overnight Team) to join our global reservation team. Work for a highly prestigious and renowned hospitality group Be a part of a professional team Be offered with exceptional market leading...
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Customer Service
Found in: beBee jobs HK - 2 weeks ago
Causeway Bay, Eastern, Hong Kong SAR China Randstad Hong Kong Full timeCompany and Team Background Our reputable client is currently recruiting professional talents with managerial experience who are specialized in the insurance and/or financial customer service sector. The incumbent plays a pivotal role in the customer service center managing team members to ensure smooth operation and quality servicing to deliver satisfying...
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Officer, Customer Service
Found in: beBee jobs HK - 1 week ago
Kwun Tong, Hong Kong SAR China The Cigna Group Full timeJob Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...
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Manager, Customer Service
Found in: beBee jobs HK - 4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full timeabout the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...
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Officer, Customer Service
Found in: Talent HK C2 - 1 week ago
Hong Kong, Hong Kong SAR China The Cigna Group Full timeJob Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...
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Officer, Customer Service
Found in: beBee S HK - 1 week ago
Kwun Tong, Hong Kong SAR China The Cigna Group Full timeJob Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...
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Customer Services Officer
Found in: Talent HK C2 - 3 days ago
Hong Kong, Hong Kong SAR China The Bank of East Asia Full timeResponsibilities Provide high quality and customer-friendly counter services to customers Handle customers' enquiries and deliver solutions by understanding their needs Cross-sell Personal Banking products Handle accounts opening and other financial transactions Requirements HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and...
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Manager, Customer Service
Found in: Talent HK C2 - 3 days ago
Hong Kong, Hong Kong SAR China CHUBB Full timeProvide one-stop service from enquiry to processing to HNW clients and/or intermediary from all distribution channels, including walk-in, hotline and email, etc. Guide and coach the Customer Service Executive to resolve complicated case and share with them their experience and knowledge in order to develop the capabilities of the customer experience...
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Officer, Customer Service
Found in: Talent HK C2 - 2 weeks ago
Hong Kong, Hong Kong SAR China Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
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Customer Service Officer
Found in: Talent HK C2 - 3 days ago
Hong Kong, Hong Kong SAR China Hilti Group Full timeWhat's the role? We’re looking for customer-focused Customer Service Officer in Town to kick start their careers in a rewarding, high-performing, international company. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer...
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Customer Service Ambassador
Found in: Talent HK C2 - 3 days ago
Hong Kong, Hong Kong SAR China Standard Chartered Bank Full timeRole Responsibilities Strategy To provide quality services and to assist up-selling and cross selling financial products/services to customers transacting at branches. To assist the Senior Branch Operations & Service Manager to: Achieve / exceed the business targets set. Control and administer the daily operations of the Branch / Priority...
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Manager, Customer Service
Found in: beBee jobs HK - 2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full timeabout the job You will monitor calls / livechat traffic and arrange adequate workforce to meet service targetsYou will motivate, coach and develop juniors to sustain high and quality service levelYou will support and manage the team to meet the service standardYou will assist and support supervisor to identify service quality gapsYou will implement service...
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Customer Service Assistant
Found in: beBee S HK - 2 weeks ago
Hong Kong - New Territories, Hong Kong SAR China RGF HR Agent Recruitment Full timeJob Responsibilities Answering customer’s enquiry through telephone/ email/ live chat General service support & Counter ActivitiesNecessary Skill / Experience 1 year solid experience in customer service Good communication & trouble shooting skill Good computer & networking (routers / LAN / wireless) support...
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Customer Services Officer
Found in: beBee jobs HK - 2 weeks ago
油尖旺區, Hong Kong SAR China PFH Fintech Limited Full timeResponsibilities:Provide service support to customer enquiries/instructions, aftersales support to credit card products.Handle customer enquiries from incoming call, outbound call and email on credit card products.Follow up customer's complaint.Perform other ad hoc duties as assigned.Requirements:F.5 or Diploma above.1 years of customer services experience,...
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Customer Services Representative
Found in: Talent HK C2 - 1 week ago
Hong Kong, Hong Kong SAR China AIA Full timeFIND YOUR 'BETTER' AT Blue Cross If you believe in better, we’d love to hear from you. About the Role Responsible for handling customer inquires via telephone, email, or online platform Duties / Accountabilities Handle bilingual phone-in and walk-in customer enquiries; Handle bilingual emails/livechat enquiries from customers; Work closely...
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Senior Customer Care Executive, Customer Relations
Found in: beBee jobs HK - 2 weeks ago
Tuen Mun, Tuen Mun, Hong Kong SAR China HKT Services LTD Full timeYour roleProvide expert knowledge support to Customer Officers and handle complex customer service enquiriesResolve customer enquiries on the first contact through high level analytical problem solving, decision-making and judgment, and effective communicationProvide support to Customer Officers for handling charge dispute and escalations promptly and...
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Customer Services Supervisor
Found in: Talent HK C2 - 3 days ago
Hong Kong, Hong Kong SAR China Bollore Logistics Asia Pacific Full timeMaintain WMS on a daily basis Closely work with the operation team in the warehouse Answer customer inquiries Provide friendly and professional service to our clients Coordinate the job of other customer services Good control of delivery from supplier Good coordination with warehouse and other related internal department Correct information input into system...
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Customer Service Supervisor
Found in: Talent HK C2 - 7 days ago
Hong Kong, Hong Kong SAR China Hilti Group Full timeWhat's the role? We’re looking for customer-focused field engineers in Town to kick start their careers in a rewarding, high-performing, international company. We’re looking for customer-focused Customer Service Supervisor in Town to kick start their careers in a rewarding, high-performing, international company. Who is Hilti? Hilti is...