customer

The incumbent will be responsible for supervising the daily operation of customer service centre to provide quality and timely services to internal and external customers from different distribution channels. The incumbent is also expected to drive for various initiatives in alignment with Company’s strategic goals to enhance customer experience and...

Key Duties and Responsibilities Customer Service Support Process customer orders accurately and in a timely manner within internal systems Manage customer enquiries, quotations, and order status updates Coordinate logistics activities, including shipment arrangements and delivery follow-ups Liaise with internal teams to resolve order, delivery, or...

Date Posted: 2026-09-22 Country: Hong Kong Location: HK-NT-TSEUNG KWAN O-080 ~ 80 Chun Choi St ~ HAECO BLDG Position Role Type: Unspecified Position Summary: A Customer Service Representative is responsible to manage customer orders and repair requests while ensuring accuracy and compliance. This role serves as the primary interface between the company and...

Position Responsibilities: Mainly handle customer enquiries and requests related to Individual Financial Products, Group Life and Medical Insurance and Wealth Management products arising from customers through email correspondence.Respond to customer enquiries accurately in a professional manner with tactful customer service skills within established service...

Customer Experience Manager / Deputy Customer Experience Manager Promote and implement customer-centric model in Personal Banking Business by leading customer journey mapping and best-in-class user experience design Collaborate with customer segments, product and channel managers to optimize customer journeys using Design Thinking, data-driven insights and...

Executive Customer Relationship Manager / Customer Relationship Manager Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng...

Job Purpose To provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers. Key Responsibilities Be responsible for providing high standard concierge service to our tenants and customers in our shopping mall. Handle customers' enquiries & requests, support marketing /...

Job PurposeTo provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers.Key ResponsibilitiesBe responsible for providing high standard concierge service to our tenants and customers in our shopping mall.Handle customers' enquiries & requests, support marketing / promotional...

Position Responsibilities:Mainly handle customer enquiries and requests related to Individual Financial Products, Group Life and Medical Insurance and Wealth Management products arising from customers through email correspondence.Respond to customer enquiries accurately in a professional manner with tactful customer service skills within established service...

Customer Care Advisor / Senior Customer Care AdvisorAre you passionate about delivering exceptional service and creating memorable experiences?This is an amazing opportunity to join Aspire Lifestyles (a subsidiary of International SOS), the world's largest premium concierge and affluent service provider. The Aspire Lifestyles delivery model assists companies...

Executive Customer Relationship Manager / Customer Relationship ManagerSome careers have more impact than others.If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers...

About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013,...

Deliver excellent customer service to members and visitors, handling enquiries via phone, WhatsApp, email, and in person. Manage court bookings, registrations, membership enquiries, and payments while supporting daily front desk and venue operations. Key responsibilities Deliver excellent customer service to members and visitors Handle customer enquiries...

Handle customer enquiries through phone call, e-mail, WhatsApp or SMS regarding to home-related products or pet products of renowned brands To promote home-related products Assist the sales team with arranging site visits and installations for agents, as well as providing administrative support, and other related matters Requirements HKDSE or above 1...

Job Duties & Responsibilities Deliver quality customer service: 1. Manage feedback, complaints and services requested by the residents professionally and liaise with the relevant departments to follow-up on outstanding matters. 2. Guiding frontline team (Customer Service Officers) on handling escalated complaints and delivering excellent customer...

Bank of China (Hong Kong) Limited operates as a bank. The Bank offers corporate, private, and I-free banking, wealth management, deposits, credit card, investments, insurance, loan, mortgages, and other financial services. Bank of China... Greet customers and assist in escorting customers including platform, answering enquiries in order to promote customer...

Leading international brokerage firm 2+ years of experiences are required About Our Client A leading international brokerage. Job Description Monitor client portfolios and trading activities to identify margin deficiencies, trading exceptions, and risk-related issues. Support trade execution and operational matters across products including Equities,...

Deliver high-standard concierge services to tenants and visitors across the shopping mall and office building. Respond promptly and professionally to customer enquiries, requests, complaints, and feedback, ensuring timely and solution-oriented resolution. Support day-to-day property management operations, including coordination and execution of marketing...

Brand, Insights and Marketing Communications Department Permanent Hong Kong SAR (China) Role Introduction This position is to improve the decision-making of Cathay, regarding the generation,articulation and implementation of Customer Insights to inform strategic development,brand strategy, customer experience and loyalty.As the Insights Manager, you will...

COS is seeking a Sales Advisor in Hong Kong to greet customers and deliver high-quality service. You will assist at the cash desk, fitting rooms, and shop floor, process deliveries, replenish stock, and merchandise garments.Your friendly, proactive approach helps create memorable shopping experiences while you learn and grow with the team. Previous customer...