cs

Role Summary: Responding to clients’ inquiries via various means/channels in a timely manner. Ability to work flexible shifts to provide a well-rounded service to global customers. What are your key day-to-day responsibilities: Deliver exceptional, best-in-class customer service across web chat, phone, email and social media channels. Take...

Role Summary: Responding to clients’ inquiries via various means/channels in a timely manner. Ability to work flexible shifts to provide a well-rounded service to global customers. What are your key day-to-day responsibilities: Deliver exceptional, best-in-class customer service across web chat, phone, email and social media channels. Take initiative to...

Job Description Overseeing the customer service/ KYC team and ensuring adherence to service quality standards. Developing and implementing strategies to enhance customer satisfaction and loyalty. Managing customer inquiries and complaints, ensuring timely and effective resolution. Collaborating with internal departments to streamline processes and improve...

Customer Services Executive (Ref: CS-CS-CSE-JD) Reporting to the Customer Services Manager, the appointee will mainly perform the following duties: To support the daily operations of the Customer Centre and Call Centre To provide quality customer service through various communication channels regarding applications for electricity supply, account transfers,...

Leading Chinese securities firm. Opportunity to lead a small team. About Our Client Leading Chinese securities firm. Job Description Overseeing the customer service/ KYC team and ensuring adherence to service quality standards. Developing and implementing strategies to enhance customer satisfaction and loyalty. Managing customer inquiries and...

About Marvelsoft Marvelsoft specializes in creating solutions for stock trading and data analysis in real-time. We are passionate about our work, innovative, team-oriented and always ready to learn and excel at new challenges. Most of all, we trust everyone to make the best decisions about their work and support each other in every step of the journey. CS...

Job DescriptionOverseeing the customer service/ KYC team and ensuring adherence to service quality standards.Developing and implementing strategies to enhance customer satisfaction and loyalty.Managing customer inquiries and complaints, ensuring timely and effective resolution.Collaborating with internal departments to streamline processes and improve...

HKT Teleservices, a subsidiary of PCCW Limited and an operating entity since 1998, is a renowned leader in the business process outsourcing (BPO) industry. Our expertise encompasses a comprehensive range of voice and non-voice customer experience solutions, earning us prestigious accolades. With a global presence, we operate 24-hour, multi-channel customer...

Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySEC), the Cayman Islands (CIMA), Mauritius (FSC), South Africa (FSCA), and the United Arab Emirates (CMA). Mitrade was founded in Melbourne, Australia, and has offices worldwide.Leveraging proprietary in-house...

London Stock Exchange Group (LSEG) is seeking a driven leader to head the Risk Intelligence Customer Success Management team for APAC in Hong Kong. You will build and scale a high-performing team, develop product expertise, drive customer advocacy and ensure successful lifecycle management.The role demands strategic leadership across markets, budget...

About Marvelsoft Marvelsoft specializes in creating solutions for stock trading and data analysis in real-time. We are passionate about our work, innovative, team-oriented and always ready to learn and excel at new challenges. Most of all, we trust everyone to make the best decisions about their work and support each other in every step of the journey. CS &...

Business Project & System UpgradeDegree holder in Business or related disciplinesOversee institutional order executionRole OverviewAct as the SFC-approved Responsible Officer (RO) to take full management oversight of the firm’s regulated securities businesses, with core focus on institutional client business (institutional trading, brokerage, client...

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability,...

Role Overview Act as the SFC-approved Responsible Officer (RO) to take full management oversight of the firm’s regulated securities businesses, with core focus oninstitutional client business (institutional trading, brokerage, client servicing and institutional operational compliance). Ensure all business activities fully comply with the SFO, SFC rules,...

Gain City Group of Companies is seeking an Ecommerce Customer Service Executive / Senior Executive to be the first point of contact for online customers, handling inquiries, resolving issues, and supporting order processing with professionalism and care. You will manage high call volumes, assess customer needs, and follow standard procedures to ensure timely...

Amix Global Limited in Hong Kong is seeking a customer service leader to run the daily operation of the CS team across APAC, managing live chat, calls, emails and social channels. You will resolve client complaints, boost confidence and loyalty, and work with Retail, Ecom and CRM teams to meet KPIs and enhance our knowledge base. Fluent English, Mandarin and...

Create connections that move people and business forward. At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging...

Create connections that move people and business forward. At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging...

Create connections that move people and business forward. At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging...

Head of Policy Admin and CS (Life insurance) Lead and manage the daily operations of Policy Administration and Customer Service functions. Ensure efficient and accurate processing of policy servicing transactions, including policy issuance, alterations, renewals, reinstatements, claims support, and policy maintenance activities. Oversee customer service...