centric

Job title: Customer Centricity Manager (eMPF) / Senior Customer Centricity Manager (eMPF) Team: Operational Excellence & Governance   Location: Hong Kong   Department: Customer Relations & Operations Excellence     Role purpose   Act as a change management agent to drive complaint-led improvement and preventive measures. To simplify all journey...

Job title: Customer Centricity Manager (eMPF) / Senior Customer Centricity Manager (eMPF) Team: Operational Excellence & Governance Location: Hong Kong Department: Customer Relations & Operations Excellence Act as a change management agent to drive complaint‑led improvement and preventive measures. To simplify all journey enhancement, communication...

A prominent banking institution in Hong Kong is seeking candidates for customer service roles aimed at providing high-quality banking solutions. Ideal applicants will have a degree or relevant sales experience, strong interpersonal skills, and a customer-oriented mindset. This opportunity includes competitive compensation packages and significant career...

A prominent banking institution in Hong Kong is seeking candidates for customer service roles aimed at providing high-quality banking solutions. Ideal applicants will have a degree or relevant sales experience, strong interpersonal skills, and a customer-oriented mindset. This opportunity includes competitive compensation packages and significant career...

Job title: Customer Centricity Manager (eMPF) / Senior Customer Centricity Manager (eMPF) Team: Operational Excellence & Governance Location: Hong Kong Department: Customer Relations & Operations Excellence Act as a change management agent to drive complaint‑led improvement and preventive measures. To simplify all journey enhancement, communication...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And as part of our marketing,...

IMC Trading is seeking a Commodities Analyst in Hong Kong to bridge market intelligence and trading. You will synthesize data from global markets and Chinese trends, delivering real-time insights and in-depth fundamental analysis to guide trading decisions.Applicants should have 3+ years in a commodities analytics role, strong quantitative skills...

AIA, a leading insurer in Hong Kong, is seeking a senior leader to drive customer-centricity across marketing, distribution and partnerships. You will shape the Customer Experience Strategy, oversee governance, and ensure alignment with brand values.The role requires extensive CX leadership, data analytics, journey mapping, and change management to elevate...

OverviewThe role is part of the marketing, distribution & partnership team, focused on leading customer-centric initiatives and integrating CX governance with brand marketing principles to deliver consistent, empathetic customer interactions across all touchpoints. The aim is to support the company’s ambition to become a leading customer-centric insurer in...

Overview The role is part of the marketing, distribution & partnership team, focused on leading customer-centric initiatives and integrating CX governance with brand marketing principles to deliver consistent, empathetic customer interactions across all touchpoints. The aim is to support the company’s ambition to become a leading customer-centric insurer...

AIA Hong Kong and Macau is seeking an experienced Risk & Governance professional to strengthen customer-centric controls across distribution channels. You will design and manage quality frameworks, embed governance, and collaborate with partners to deliver reliable, compliant customer outcomes.Role focuses on selecting and appraising intermediaries,...

OCBC Bank (Hong Kong) Limited is seeking a supervisory-level professional to manage a portfolio of delinquent accounts and work with customers to develop personalized repayment plans. You will coordinate with internal teams to ensure a cohesive collections strategy and deliver customized solutions that balance customer needs with risk management.The role...

Hei Design Ltd in Causeway Bay is seeking a seasoned Project Manager to lead full project lifecycles for residential and commercial interiors. You will liaise with clients, designers, and builders to translate concepts into actionable plans and contracts.The ideal candidate has 5+ years in interior design, construction, or related fields, strong cost...

Senior Customer Centricity Manager (eMPF)Job title: Customer Centricity Manager (eMPF) / Senior Customer Centricity Manager (eMPF)Team: Operational Excellence & GovernanceLocation: Hong KongDepartment: Customer Relations & Operations ExcellenceAct as a change management agent to drive complaint-led improvement and preventive measures. To simplify all journey...

Select how often (in days) to receive an alert:Manager, Customer Centricity (eMPF)Act as a change management agent to drive complaint-led improvement and preventive measures. To simplify all journey enhancement, communication clarity, process simplification to ensure offering simple, reliable, consistency, accessible service channels to our eMPF employers...

About Us IDX Games is looking for a Software Developer to grow our development team. As a Software Developer, you will be involved in developing our product using AI centric tools like Claude, Codex, Cursor, etc. You will work together with project managers, UX/UI designers, business / product team to create world-class gaming products for the casino /...

AIA, a leading life insurance group in Hong Kong, is offering a graduate program focused on wealth management. The program equips candidates with skills to analyze client needs and deliver customized solutions.Successful candidates will enjoy a competitive compensation package exceeding $500,000 HKD annually, along with opportunities for annual trips and...

A renowned retail corporation in Hong Kong is seeking a Head of Retail Information Technology to lead IT services and enhance customer satisfaction. The ideal candidate will have over 12 years of experience in IT, including at least 5 years in a managerial role. Responsibilities include implementing IT strategies, managing vendor relationships, and ensuring...

Fresenius Medical Care is seeking a sales-focused professional in Hong Kong to promote dialysis products to hospitals and dialysis centres. You will build strong client relationships, achieve targets, and collaborate across departments to support pre- and after-sales service. The ideal candidate has a science background, healthcare sales experience, and...

aia in Hong Kong is seeking a Transformation Partner who will ensure customer-centric outcomes and efficiency in operations. The role requires at least 8 years in the Insurance and Financial industry and emphasizes strategic thinking and project management skills.The successful candidate will lead process reengineering initiatives, drive strategy execution,...