application support analyst

Our client is a sizeable firm that focuses in innovation and technology.   IT Applications Support Analyst (1 Year Contract) Responsibilities: Provide all-rounded support on related operation systems / applications Liaise with vendors to investigate and resolve incidents reported by users Analyze the issue trends for ways of preventing repeated future...

We're looking for a Senior Support Analyst to join a leading financial institution in Hong Kong, supporting critical FICC & Equity Derivatives trading applications.What you'll be doing:Provide production/application support for front-office trading systemsMonitor application health and investigate production issuesManage incidents, troubleshooting and root...

Leading and well-known engineering solutions conglomerate Job Description Routine tasks include user setup and Health check on application status First level support to handle daily enquiry/support on application from users Troubleshoot applications issues and able to provide guidance to users Report bugs and performance issue to the development team Assist...

A leading Asia-focused multi-strategy hedge fund platform is building its next-generation trading and portfolio-management stack in-house, and is hiring an Analyst or Associate into the team that owns it. This is a hybrid technology-and-operations seat — closer to a functional business analyst or product owner than to a pure developer or a pure...

Our client is a well-known enterprise in Hong Kong and they are looking for proactive and hands-on Application Support Analyst / Officer to support the operation, maintenance, and enhancement of a high-traffic platform. You will provide application and technical support, including system setup, testing, troubleshooting, device and printer configuration,...

Our client is a well-known enterprise in Hong Kong and they are looking for proactive and hands-on Application Support Analyst / Officer to support the operation, maintenance, and enhancement of a high-traffic platform. You will provide application and technical support, including system setup, testing, troubleshooting, device and printer configuration, data...

A prominent technology company is looking for a System Analyst in Hong Kong. The position involves assisting with application implementation, creating detailed documentation, and conducting testing. Candidates should have 5-6 years of experience with Unix/Linux and a strong understanding of Java/J2EE. Excellent communication skills in English, Mandarin, and...

A prominent technology company is looking for a System Analyst in Hong Kong. The position involves assisting with application implementation, creating detailed documentation, and conducting testing. Candidates should have 5-6 years of experience with Unix/Linux and a strong understanding of Java/J2EE. Excellent communication skills in English, Mandarin, and...

A financial services company in Hong Kong is looking for an application support professional with Avaloq experience. The ideal candidate should have a minimum of 1 year of working experience, preferably in the banking sector. Key responsibilities include monitoring user tickets, troubleshooting application issues, and contributing to process improvements....

CTF Education Group is seeking an Application Analyst and System Support to join our team in Hong Kong. The role focuses on translating user needs into system requirements for vendors, coordinating system integrations, testing, and ongoing application support across EDM and survey platforms.You will analyze data flows, manage vendor deliverables, and prepare...

Client Description US-based telecom solutions vendor Job Description System Analyst Responsibilities Assist operations with the actual implementation of an application. These operations include the following duties and responsibilities at various stages Assist in the requirements phase for projects: Research current standards documents to keep up with the...

Provide frontline technical support to end-users, responding to application issues, queries and requests in a timely and professional manner Diagnose and troubleshoot application problems, identifying root causes and implementing effective solutions Document and track support tickets, ensuring all issues are logged accurately and resolved in accordance...

Position Description We are seeking for an experienced production support professional to join the TechOps team in Hong Kong. The main responsibility of the team is to provide Level 1 and Level 2 support on the FICC and EQD Front to Back Office systems including both in-house applications and vendor platforms like TBricks, Imagine and Calypso to the business...

Key Areas of ResponsibilitiesProvide functional support on Calypso, TBricks, Imagine, and several in-house systems to usersPerforming health checks and monitoring of critical systemsIncident escalation and managementManage change requests from development and infrastructure teams and other configuration changesConfigure system monitoring rules and respond to...

Position Description We are seeking for an experienced production support professional to join the TechOps team in Hong Kong. The main responsibility of the team is to provide Level 1 and Level 2 support on the FICC and EQD Front to Back Office systems including both in-house applications and vendor platforms like TBricks, Imagine and Calypso to the business...

Provide frontline technical support to end-users, responding to application issues, queries and requests in a timely and professional manner Diagnose and troubleshoot application problems, identifying root causes and implementing effective solutions Document and track support tickets, ensuring all issues are logged accurately and resolved in accordance with...

Maltem Singapore is currently seeking a Application Support Specialist for our Financial Domain Client. Role: Application Support Specialist Key Responsibilities: Be responsible for the trading applications of Equities & Derivatives Trading (Stocks, ETF, Warrants, Options & Futures) on various APAC markets in Windows/Linux platform Required to support...

Overview Susquehanna is looking for an Application Support Engineer to join our team in Hong Kong. Primarily you will support, monitor and deploy various proprietary systems related to the company’s electronic trading throughout the Asia Pacific region. You will perform and automate daily morning system health check and perform continuous real-time...

Retail company with brands and lifestyle products Job Description Provide tier 1 support for HK and China users from general desktop to enterprise applications. Conduct troubleshooting, implementation and user training. Prepare training materials including training video and user manuals. Assist the development team with enterprise system quality...

Job DescriptionProvide day-to-day application support for Global Markets, FICC, and Asset Management business lines.Maintain and enhance the application monitoring platform to ensure the stability and reliability of production systems.Liaise directly with business users to understand requirements and translate them into actionable support...