agent services

The new 373-room Dorsett Hotel flagship is inspired by the location’s dreamy Marina lifestyle and the ocean. Catering to both leisure and longer-staying business travellers alike, our suites offer pantry and light cooking facilities, and interconnecting options. Dorsett Kai Tak features two Presidential Suites, each with its own private terrace and the...

The Landmark Mandarin Oriental, Hong Kong is looking for a Guest Services Agent to join our Concierge team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental Hotel Group...

Description POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do...

Our guests’ memorable experiences have to start somewhere. So why not with you? As theGuest Services Agent atKimpton Tsim Sha Tsui Hong Kong , you will take ownership of delivering exceptional first impressions – managing the activities of front office operations ensuring that guests receive prompt, professional attention and personal recognition. A...

Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Agent at Kimpton Tsim Sha Tsui Hong Kong , you will take ownership of delivering exceptional first impressions – managing the activities of front office operations ensuring that guests receive prompt, professional attention and personal recognition. A...

Description To handle enquiry from clients / agents / channels to resolve their concerns / queries and share with the team for the experience and knowledge. To demonstrate good service practice to CSE. To provide recommendation in streamline procedures.  Represents the Company as a service provider to all clients / channels  contacting the company by...

Our guests’ memorable experiences have to start somewhere. So why not with you? As theGuest Services AgentatKimpton Tsim Sha Tsui Hong Kong, you will take ownership of delivering exceptional first impressions – managing the activities of front office operations ensuring that guests receive prompt, professional attention and personal recognition. A little...

Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Agentat Kimpton Tsim Sha Tsui Hong Kong, you will take ownership of delivering exceptional first impressions – managing the activities of front office operations ensuring that guests receive prompt, professional attention and personal recognition. A...

Additional Information Job Number: Job Category: Rooms & Guest Services Operations Location: International Commerce Centre, Hong Kong, Hong Kong, China, VIEW ON MAP Schedule: Full Time Located Remotely?: N Position Type: Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build...

Additional InformationJob Number: 26121353Job Category: Rooms & Guest Services OperationsLocation: International Commerce Centre, Hong Kong, Hong Kong, China, VIEW ON MAPSchedule: Full TimeLocated Remotely?: NPosition Type: Non-ManagementPosition SummaryOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and...

Our guests’ memorable experiences have to start somewhere. So why not with you? As the Guest Services Agent at Kimpton Tsim Sha Tsui Hong Kong , you will take ownership of delivering exceptional first impressions – managing the activities of front office operations ensuring that guests receive prompt, professional attention and personal recognition. A...

Mandarin Oriental, Hong Kong is looking for a Guest Services Agent to join our Concierge team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. About the job Based at the Mandarin Oriental,...

The Landmark Mandarin Oriental, Hong Kongis looking for a Guest Services Agent to join our Concierge team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental Hotel Group is...

Courtyard by Marriott Hong Kong is seeking a Guest Service Agent to provide warm, efficient service at our Sai Ying Pun property. You will answer calls, assist guests with information on room features, local areas, and services, and help resolve requests to ensure a memorable stay. Fluent English, Cantonese and Mandarin preferred; strong communication and...

The Gloucester in Wan Chai is seeking a Concierge/Operations Assistant to assist in daily maintenance and cleanliness, coordinate with housekeeping, and ensure resident satisfaction.The role requires at least 1 year of related experience and a customer-oriented approach with strong interpersonal skills. Fresh graduates are welcome. Salary is 18,000–18,500...

Mandarin Oriental The Landmark, Hong Kong is looking for a Guest Services Agent to join our The Concierge team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. About the job Based at the...

Description About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global...

Description POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do...

The Gloucester in Wan Chai is seeking a Concierge/Operations Assistant to assist in daily maintenance and cleanliness, coordinate with housekeeping, and ensure resident satisfaction. The role requires at least 1 year of related experience and a customer-oriented approach with strong interpersonal skills. Fresh graduates are welcome. Salary is 18,000–18,500...

As a Senior Guest Service Centre Agent /Guest Service Centre Agent at Kimpton Tsim Sha Tsui Hong Kong, you will be responsible for managing incoming calls from both prospective and in-house guests. Your role is crucial in addressing inquiries and providing accurate information about our hotel amenities and services. By following the Kimpton Guest Journey,...