Senior Associate Client Onboarding Specialist

16 hours ago

Hong Kong, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities To complete application process, such as scanning, data capture, application verification and loan disbursement To conduct CDD review on credit card and unsecured loan applicant To detect suspicious application/document to prevent fraud To work closely with internal stakeholder on daily operations To provide clerical and cross team support, if necessary To prepare various reports for daily usage, audit and managerial reporting. To understand the bank policies on data protection, risk & security control and regulatory compliance in order to comply requirements; and escalate problem / exception to supervisor or manager immediately To support in ad-hoc project and assist to conduct user acceptance testing & live verification as well as live verification on various systems enhancements so as to have better customer experience, increase productivity and control effectiveness in daily operations To timely escalate issue or incident to supervisor To provide initiative ideas to improve workflow Requirement Degree holder in business administration, information system or related discipline Minimum 2 years experience in consumer banking operations Knowledge of consumer banking practices & procedures With experience in digitization & transformation projects is highly preferred Process transformation mindset with related experience is preferred Good analytical and problem-solving skills Good interpersonal and communication skills Good sense of risk awareness Able to perform teamwork & collaborate with teammates Proficiency in MS Office Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.

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