Support Specialist
6 days ago
Key Responsibilities Provide Level 1 and Level 2 support for ServiceNow, handling incidents, requests, and inquiries. Perform initial troubleshooting and resolve common issues; escalate complex cases with detailed diagnostics. Diagnose and fix platform issues involving configuration, workflows, data, performance, upgrades, and patches. Support and optimize JavaScript scripts (Client Scripts, UI Policies, Business Rules, Script Includes, Scheduled Jobs, Service Portal widgets). Maintain and troubleshoot integrations (REST/SOAP APIs, MID Server, Email Inbound, webhooks). Monitor platform health, performance, and availability using dashboards and alerts. Requirements Bachelor's degree in Computer Science, IT, or equivalent experience. Proven experience in ServiceNow support (Level 1 & 2) in enterprise settings. Strong JavaScript skills for client and server-side scripting. Hands-on experience with ServiceNow modules: Incident, Problem, Change, Request/Catalog "Sanderson-iKas" is the brand name for the following companies incorporated in Hong Kong: Sanderson Solutions International (Hong Kong) Limited (Business Registration no.53741924) and iKas International (Asia) Limited (Business Registration no.39818987) Website: www.sanderson-ikas.hk
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Cyber Security Operations Specialist
7 days ago
Hong Kong Island, Hong Kong SAR China Cyber Security Operations Specialist Full timeMox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create. Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about,...
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IT Specialist
15 hours ago
Hong Kong Island, Hong Kong SAR China Happy Life Education Foundation Limited Full timeIT Specialist / IT Support Specialist (with School Affairs Support) We are seeking a highly motivated and detail-oriented IT Specialist (or IT Support Specialist, depending on experience) to provide comprehensive technical support and assist with school administrative operations. This role involves maintaining the school’s IT infrastructure, supporting...
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System Support Specialist
5 days ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9563 |02 Nov 2018 System Support Specialist Provide general system administration (installation, configuration and troubleshooting) Perform daily health check functions to ensure smooth operation Coordinate IT system and infrastructure projects with both internal and external parties Prepare system documentation and procedure & user manuals if needed...
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IT Support Specialist
5 days ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9533 |14 Sep 2018 IT Support Specialist Responsibilities Provide immediate end‑user support and trouble shooting on IT applications Maintain hardware and software asset management Provide PC Hardware & Software installation if needed Provide IT support to end user (installation of software and hardware for end user) Perform ad hoc request as assigned...
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IT Support Specialist
7 days ago
Hong Kong Island, Hong Kong SAR China The Career Works Full timeOur client a IT Services Company is looking to hire IT Support Specialist. Responsibilities Provide desktop support for hardware and software issues, both remotely and onsite. Diagnose and resolve technical problems related to desktop systems and peripherals. Assist users with operating systems, including Mac, Linux, and Windows. Support audio and video...
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Application Support Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9532 |14 Sep 2018 Application Support Specialist Provide daily technical support to internal users; Responsible for troubleshooting and resolving any issues arise from computer internal applications; Prepare and generate regular reports for technical teams for applications’ performance tuning; Other Ad-hoc support duties as assigned 2 years experiences...
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Linux / Unix Support Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9564 | 02 Nov 2018 Linux / Unix Support Specialist Responsibilities Perform server administration including system setup, backup & restore, software installation and patch upgrade Configure and manage applications running on UNIX environment; Responsible for system troubleshooting and performance tuning Qualifications Diploma or above in Information...
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Client Support Specialist
1 week ago
Hong Kong, Hong Kong SAR China HARBRIDGE PARTNERS Full timeJob Title: Trade and Clients Support Specialist Location: Admiralty, Hong Kong Job Description & Responsibilities A Trade and Clients Support Specialist acts as a liaison to professional clients in the Asia-Pacific region, including broker-dealers, hedge funds, investment managers, and proprietary trading groups. The goal is to build and maintain long-term...
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Operation Support Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9817 | 12 Jul 2019 Operation Support Specialist Provide technical support and site administration in Data Center environment Perform system / network operation support including performance monitoring, health checking and backup Maintain the environment and the system stability Conduct scheduled update / security patch and monthly closing task...
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IT Support Specialist
7 days ago
Hong Kong Island, Hong Kong SAR China Goldjoy Group Full timeWe are seeking a dedicated and knowledgeable IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance and support to our employees, ensuring that hardware, software, and network issues are resolved promptly and efficiently. This role requires strong problem-solving skills, excellent communication...