Support Specialist
6 days ago
Our client is a well-known financial organisation and has a sizeable IT team in Hong Kong. They are currently looking for a VIP Support to join their service delivery team. The selected candidate will be responsible for providing technical support and assistance to end users, ensuring seamless operation of IT systems, applications, and devices. The role initially offers a 12-month contract with the possibility of renewal. Responsibilities of the Role: Provide technical support to VIP users Provide on-site technical support in software and hardware and perform troubleshooting end user workstation Support for mobile device, AirWatch installation and Enrolment Diagnose and resolve end-user IT issues, including operating system errors (Windows, macOS), application malfunctions, and connectivity problems, using ticketing systems (e.g., ServiceNow, Jira Service Desk). Develop and deliver basic training sessions or one-on-one support to enhance end users' digital literacy and proficiency with organizational tools and applications. Requirements of the Role Degree Tertiary or above qualification in IT, Sciences or a related field Minimum 3 years of VIP support experience Strong in Microsoft Office, Adobe Acrobat Pro DC and English/Chinese Word Processing Experience in MS Windows 10 and PC hardware/software Knowledgeable in Cloud application and SCCM Interested candidates should send their CVs in Word format to Cass.Tse@connectedgroup.com
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Cyber Security Operations Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Cyber Security Operations Specialist Full timeMox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create. Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about,...
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System Support Specialist
3 days ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9563 |02 Nov 2018 System Support Specialist Provide general system administration (installation, configuration and troubleshooting) Perform daily health check functions to ensure smooth operation Coordinate IT system and infrastructure projects with both internal and external parties Prepare system documentation and procedure & user manuals if needed...
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IT Support Specialist
3 days ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9533 |14 Sep 2018 IT Support Specialist Responsibilities Provide immediate end‑user support and trouble shooting on IT applications Maintain hardware and software asset management Provide PC Hardware & Software installation if needed Provide IT support to end user (installation of software and hardware for end user) Perform ad hoc request as assigned...
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IT Support Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China The Career Works Full timeOur client a IT Services Company is looking to hire IT Support Specialist. Responsibilities Provide desktop support for hardware and software issues, both remotely and onsite. Diagnose and resolve technical problems related to desktop systems and peripherals. Assist users with operating systems, including Mac, Linux, and Windows. Support audio and video...
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Linux / Unix Support Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9564 | 02 Nov 2018 Linux / Unix Support Specialist Responsibilities Perform server administration including system setup, backup & restore, software installation and patch upgrade Configure and manage applications running on UNIX environment; Responsible for system troubleshooting and performance tuning Qualifications Diploma or above in Information...
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Application Support Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9532 |14 Sep 2018 Application Support Specialist Provide daily technical support to internal users; Responsible for troubleshooting and resolving any issues arise from computer internal applications; Prepare and generate regular reports for technical teams for applications’ performance tuning; Other Ad-hoc support duties as assigned 2 years experiences...
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Operation Support Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9817 | 12 Jul 2019 Operation Support Specialist Provide technical support and site administration in Data Center environment Perform system / network operation support including performance monitoring, health checking and backup Maintain the environment and the system stability Conduct scheduled update / security patch and monthly closing task...
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Client Support Specialist
2 weeks ago
Hong Kong, Hong Kong SAR China HARBRIDGE PARTNERS Full timeJob Title: Trade and Clients Support Specialist Location: Central, Hong Kong Job Description & Responsibilities: A Trade and Clients Support Specialist acts as a liaison to professional clients in the Asia-Pacific region, including broker-dealers, hedge funds, investment managers, and proprietary trading groups. We aim to build and maintain long-term client...
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Client Support Specialist
6 days ago
Hong Kong, Hong Kong SAR China HARBRIDGE PARTNERS Full timeJob Title: Trade and Clients Support Specialist Location: Admiralty, Hong Kong Job Description & Responsibilities A Trade and Clients Support Specialist acts as a liaison to professional clients in the Asia-Pacific region, including broker-dealers, hedge funds, investment managers, and proprietary trading groups. The goal is to build and maintain long-term...
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IT Support Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Goldjoy Group Full timeWe are seeking a dedicated and knowledgeable IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance and support to our employees, ensuring that hardware, software, and network issues are resolved promptly and efficiently. This role requires strong problem-solving skills, excellent communication...