Client Support Specialist
2 weeks ago
Job Title: Trade and Clients Support Specialist Location: Central, Hong Kong Job Description & Responsibilities: A Trade and Clients Support Specialist acts as a liaison to professional clients in the Asia-Pacific region, including broker-dealers, hedge funds, investment managers, and proprietary trading groups. We aim to build and maintain long-term client relationships through superior, high-touch service as we continue to expand our global product offering. Respond to clients’ inquiries via ticket, telephone, email, and live chat. Investigate account management and trade-related issues involving execution, order routing, trade busts, position liquidation, etc. Meet with institutional clients to identify their needs and introduce appropriate services and workflow solutions. Understand wide-scale service issues at a detailed, technical level and make recommendations for process improvement. Required Qualifications and Skills: Core competencies: Must have strong product knowledge – Equities, Options, Futures, FX, etc. Analytical self-starter who takes ownership of projects and sees them through to completion. Excellent command of written and spoken English and Chinese (Mandarin language skills highly preferred). Candidates with prior experience in the areas of middle/back office operations, compliance, electronic trading, and fund administration will be given priority. Requirements: Minimum 2 years’ experience. HKSI Paper 1 (Type 1, 2, and 3), FINRA Series 7 license or ability to obtain. Working knowledge of Microsoft Word, Excel, Bloomberg, UNIX, and/or general programming experience is a plus. Company Benefits & Perks: Competitive Salary, annual performance-based bonus, and stock grant. Excellent health and welfare benefits including medical, dental, specialist, and in-patient care. Competitive package of Annual Leave. Daily lunch ordered in-house with a fully stocked kitchen. Modern offices with multi-monitor setups. Great work-life balance. Unique opportunity to gain exposure to global financial products, markets, and clientele. Opportunities for career progression and job scope expansion in a global company with a growing local presence. Hybrid work arrangement role permitted. Please send an updated resume in English to our Managing Partner at ec(at)Harbridgepartners(dot)com Interested in this and other roles? Please send an updated resume in English to CV[@]harbridgepartners[dot]com Or contact +852 2523 9955 – and ask for Terry Au, Edward Chen, Richard Liu, Cora Pang Harbridge Partners Limited Employment Agency License: 79129
-
Client Support Specialist
6 days ago
Hong Kong, Hong Kong SAR China HARBRIDGE PARTNERS Full timeJob Title: Trade and Clients Support Specialist Location: Admiralty, Hong Kong Job Description & Responsibilities A Trade and Clients Support Specialist acts as a liaison to professional clients in the Asia-Pacific region, including broker-dealers, hedge funds, investment managers, and proprietary trading groups. The goal is to build and maintain long-term...
-
Client Services
21 hours ago
Hong Kong Island, Hong Kong SAR China Value Partners Ltd Full timeA financial services firm in Hong Kong is looking for an Associate Client Service Specialist to support client collaterals and work closely with business partners, providing essential marketing and sales support. The ideal candidate must have over 3 years of relevant experience in client services within the financial sector and be adept at managing multiple...
-
hong kong, Hong Kong SAR China UBS AG Full timeA global wealth management company in Hong Kong is seeking a KYC Specialist to act as a subject matter expert and manage end-to-end KYC operations. The ideal candidate will have a bachelor's degree in finance or solid banking experience, particularly within private banking. Responsibilities include ensuring compliance with AML/KYC standards and fostering...
-
IT Support Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China The Career Works Full timeOur client a IT Services Company is looking to hire IT Support Specialist. Responsibilities Provide desktop support for hardware and software issues, both remotely and onsite. Diagnose and resolve technical problems related to desktop systems and peripherals. Assist users with operating systems, including Mac, Linux, and Windows. Support audio and video...
-
Cyber Security Operations Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Cyber Security Operations Specialist Full timeMox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create. Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about,...
-
hong kong, Hong Kong SAR China TDCX Malaysia Full timeA leading BPO company is looking for a Digital Marketing Client Support Specialist to provide exceptional support for clients with their digital marketing campaigns. This role is based in Kuala Lumpur, Malaysia, where visa sponsorship will be provided. Candidates should have strong communication skills in English, Cantonese, and Mandarin, and possess a...
-
Linux / Unix Support Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9564 | 02 Nov 2018 Linux / Unix Support Specialist Responsibilities Perform server administration including system setup, backup & restore, software installation and patch upgrade Configure and manage applications running on UNIX environment; Responsible for system troubleshooting and performance tuning Qualifications Diploma or above in Information...
-
Client Services
5 days ago
Hong Kong Island, Hong Kong SAR China Jupiter Asset Management Ltd Full timeA leading investment management company in Hong Kong seeks a Client Service Specialist to support the North Asia Sales team. Responsibilities include assisting with sales pitches, managing client queries, and coordinating client support efforts. Ideal candidates will have 3-5 years of relevant experience and strong communication skills. A positive,...
-
Middleware Support Specialist
3 days ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9597 |24 Dec 2018 Middleware Support Specialist Maintain Middleware Messaging products and services and support client applications Develop, document, and implement procedures for Middleware Messaging products support Develop growth plans to ensure that the hosting environment is capable of supporting the projected growth Investigate and resolve technical...
-
Client Service Specialist, Consumer Banking
5 days ago
hong kong, Hong Kong SAR China Citibank (Hong Kong) Limited Full timeClient Service Specialist, Consumer Banking Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. We’re looking for a high‑caliber professional to join...
