Financial Client Service Coordinator

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time

We are seeking a highly skilled Client Accounts Receivable professional to join our team at Tbwa Chiat/Day Inc. As a key member of our financial services department, you will be responsible for providing exceptional client service for our sales portfolio. This role requires strong analytical skills, attention to detail and excellent communication skills.

Responsibilities
  1. Client Accounts Activities
  2. Reviewing Bid Registrations
  • Ensure all pre-sale bid registrations meet company requirements.
Managing No Bid Clients
  • Escalaate requests as appropriate to ensure swift decision making and communication to clients.
Working with the Bids Office
  • Reconcile necessary information to invoice the sale.
  • Avoid after-sale reinvoicing requests.
Billing and Invoicing
  • Issue client-related financial outputs such as invoices, shipping invoices, statements, terms letters etc.
Extended Payment Terms
  • Manage or escalate requests in respect of corporate governance thresholds.
  • Obtain required documentation before a sale in coordination with the Business Manager/Director.
Closing Sales Financially
  • Collect and manage outstanding client debt.
  • Collaborate with CSO to facilitate collection or shipments once payment has been completed.
Working with Expert Departments
  • Respect extended payment terms, property release, trade credit facilities, AML regulations and debt collection.

About Our Industry

Tbwa Chiat/Day Inc promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels.



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