Hospitality Leader
4 days ago
Club Bâtard is a prestigious Wine and Dining establishment situated in the heart of Central Hong Kong.
About the Role
We are seeking an experienced Captain to oversee the dining room operations, manage the service staff, and provide exceptional customer service at our esteemed Club Bâtard. As a key member of our team, you will be responsible for ensuring seamless service delivery, training and mentoring staff, coordinating with the kitchen team, managing reservations, and addressing guest inquiries and concerns.
Responsibilities
- Lead by example and maintain high standards of service
- Manage and motivate a team of service staff
- Ensure excellent communication with guests and the kitchen team
- Co-ordinate events and special functions
- Monitor and improve operational efficiency
Requirements
- Possess strong leadership and team management skills
- Excellent communication and interpersonal skills
- Experience in fine dining or luxury hospitality environments
- Knowledge of food and beverage service standards
- Attention to detail and commitment to providing high-quality service
- Ability to work in a fast-paced environment
- Proficiency in English; knowledge of Cantonese is a plus
- Bachelor's degree or equivalent experience in hospitality or related field is preferred
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