Atlassian Consultant

About Us

Appnovation is a global, full-service digital partner that combines strategy, experience, and design, engineering, and managed services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.

Job Summary

We are seeking an experienced Atlassian Consultant to join our team. As an Atlassian Consultant, you will be a key player in driving the success of our clients' Atlassian implementations. Your expertise will be instrumental in guiding clients through the complex landscape of Atlassian products, ensuring they maximize the value of their investments.

Responsibilities

• Efficiently communicate with customers and peers to ensure a seamless and positive experience.
• Utilize expert troubleshooting skills to resolve issues, aiming to prevent future occurrences.
• Conduct application upgrades, optimize performance, develop custom plugins, and implement applications to enhance system capabilities.
• Execute technical tasks as directed by the project's technical lead, contributing to project objectives.
• Aid the technical lead in facilitating workshops and client discovery sessions to understand and meet project requirements.
• Acquire technical expertise and certifications to proficiently deliver client projects on required platforms.
• Assist in client scoping efforts as guided by technical and sales leads, ensuring accurate project estimations and planning.

Requirements

• Bachelor's degree in Computer Science or a closely related field.
• 3-5 years of direct experience in software development, demonstrating a strong foundation in software principles.
• Exceptional analytical, critical thinking, and problem-solving abilities.
• Capable of working both independently and collaboratively in team environments.
• Proficient in English (with Cantonese as a nice to have) with excellent written and verbal communication skills, facilitating clear and efficient interactions with customers and team members.
• Demonstrated technical proficiency in command line interfaces (preferably Unix), SQL, scripting, software configuration, and other relevant technologies.
• A proactive growth mindset committed to continuous learning and embracing new technologies.

Preferred Qualifications

• Atlassian Product Certifications (ACP-100, ACP-120, ACP-400, ACP-420, ACP-520, ACP-610, or ACP-620) are highly desirable.
• Experience in managing and administrating Atlassian products will be considered an asset.
• Familiarity with Agile principles and terminology, with SAFe 3.0 or above experience is a plus.
• Strong knowledge of Atlassian Cloud, Atlassian Server, and Data Center versions.
• Demonstrable experience with cloud and server migrations, as well as competitor migrations to the three different Atlassian platforms.

What We Offer

• Work with Atlassian Developers, Experts, and world-class clients.
• Develop custom plugins and enhance your consulting and client-facing skills.
• Train others on best practices for using Jira and Confluence, acting as an expert resource.
• Consult and educate on product adoption and usage, including changing work methodologies.
• Create, administrate, and modify products as needed to meet client requirements.

About Appnovation

Appnovation's development teams are collaborative, friendly, and open, and with varied work. We encourage development both professionally and personally. Aside from work, we offer a people and culture-orientated, fun and dynamic environment.

Here are a few more reasons why you should apply:

• Work-life Balance
• Lots of opportunities for personal and professional growth
• Health Benefits Package
• Mental Health Support
• Personal Days Off
• Fertility and Menopause Leave
• Fitness Allowance
• D,E&I Initiatives
• And much more...