Atlassian Expert

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Appnovation Full time

About Us

Appnovation is a global digital partner that combines strategy, experience, and design, engineering, and managed services. We build digital solutions that deliver real impact and serve as foundations for future growth.

As an Atlassian Consultant, you will drive the success of our clients' Atlassian implementations. Your expertise will guide clients through the complex landscape of Atlassian products, ensuring they maximize the value of their investments. You will work closely with our team of developers and consultants to deliver innovative solutions that optimize workflows, enhance collaboration, and drive business growth.

Responsibilities:

  • Communicate effectively with customers and peers to ensure a seamless and positive experience.
  • Utilize expert troubleshooting skills to resolve issues and prevent future occurrences.
  • Conduct application upgrades, optimize performance, develop custom plugins, and implement applications to enhance system capabilities.
  • Execute technical tasks as directed by the project's technical lead, contributing to project objectives.
  • Aid the technical lead in facilitating workshops and client discovery sessions to understand and meet project requirements.
  • Acquire technical expertise and certifications to proficiently deliver client projects on required platforms.
  • Assist in client scoping efforts as guided by technical and sales leads, ensuring accurate project estimations and planning.

Essential Skills, Knowledge, and Experience:

  • Bachelor's degree in Computer Science or a closely related field.
  • 3-5 years of direct experience in software development, demonstrating a strong foundation in software principles.
  • Exceptional analytical, critical thinking, and problem-solving abilities.
  • Capable of working both independently and collaboratively in team environments.
  • Proficient in English with excellent written and verbal communication skills, facilitating clear and efficient interactions with customers and team members.
  • Demonstrated technical proficiency in command line interfaces, SQL, scripting, software configuration, and other relevant technologies.
  • A proactive growth mindset committed to continuous learning and embracing new technologies.

Preferred Qualifications:

  • Atlassian Product Certifications are highly desirable.
  • Experience in managing and administrating Atlassian products will be considered an asset.
  • Familiarity with Agile principles and terminology, with SAFe 3.0 or above experience is a plus.
  • Strong knowledge of Atlassian Cloud, Atlassian Server, and Data Center versions.
  • Demonstrable experience with cloud and server migrations, as well as competitor migrations to the three different Atlassian platforms.

What We Offer:

  • Work-life balance.
  • Lots of opportunities for personal and professional growth.
  • Health benefits package.
  • Mental health support.
  • Personal days off.
  • Fertility and menopause leave.
  • Fitness allowance.
  • Diversity, Equity & Inclusion initiatives.


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