Hospitality and Service Manager

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Raafawa Full time

Become part of the heartbeat of RAAFA Estate Meadow Springs as a Club Supervisor at the RAAFA Club. We are looking for an experienced and motivated leader to join our dynamic team and help shape the future of our organisation.

In this key role, you will have the opportunity to lead our Food & Beverage team, develop and implement new ideas, and create a culture of innovation and excellence. As a seasoned professional, you will bring your expertise and passion to the table, driving business growth and achieving outstanding results.

About us:

Raaafa is a trusted name in Australian retirement living, committed to creating communities that are open to all. With a strong focus on supporting people, we offer a continuum of care through our residential aged care homes and in-home individualized care services provider, RAAFA Connect.

Benefits to you:

  • Competitive Hourly Rate + Salary Packaging + Super
  • Free onsite parking with ample space available
  • Penalty Rates earned on weekend shifts
  • Supportive culture fostering positive relationships within all staffing groups
  • Employee Assistance Program providing confidential support
  • Corporate Zoo Membership allowing unlimited access to Perth Zoo
  • Discounted Services for health insurance and gym memberships
  • Respect, Care, and Honesty guiding our actions every day

About the position:

  • Leveraging your experience and skills to drive business growth and excellence;
  • Developing and implementing innovative solutions to improve customer satisfaction and loyalty;
  • Maintaining high standards of quality, safety, and hygiene;
  • Leading a team of dedicated professionals, fostering a positive and inclusive work environment;
  • Monitoring and controlling expenses, maximizing revenue opportunities;
  • Collaborating with cross-functional teams to drive business growth and excellence;
  • Staying up-to-date with industry trends and best practices, sharing knowledge with colleagues;
  • Complying with company policies and procedures, adhering to regulatory requirements;
  • Providing exceptional customer service, addressing concerns promptly and professionally.


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