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Transport Operations Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time
Job Summary

We are seeking an experienced Transport Operations Specialist to join our team at MTR. As a key member of our operations department, you will play a critical role in ensuring the smooth delivery of our rail services. This position involves managing train operations, coordinating with dispatchers, and addressing any issues that may arise during service hours.

Responsibilities

The successful candidate will be responsible for:

  • Managing train operations to meet performance targets and improve productivity.
  • Coordinating with dispatchers to optimize train schedules and reduce delays.
  • Investigating incidents and implementing corrective actions to prevent reoccurrences.
Requirements

To succeed in this role, applicants must possess:

  • A strong understanding of rail operations and customer service principles.
  • Effective leadership and interpersonal skills to manage diverse teams.
  • An analytical mindset to identify areas for improvement and implement solutions.
  • Possession of a valid driving license and ability to work flexible hours.
Salary and Benefits

MTR offers a competitive compensation package including a basic salary, shift allowance, laundry allowance, and annual discretionary award. The company also provides opportunities for professional growth and development.

In addition, the successful candidate will receive a joining bonus subject to terms and conditions. As part of the MTR team, you will have access to training programs, mentorship, and career advancement opportunities.