Tramway Control Centre Coordinator

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Tramways Full time
Job Responsibilities
  • Incident Management: Handle telephone calls from internal and external parties related to emergency, urgent, and non-urgent situations.
  • Staff Deployment: Assess, control, and arrange inspectors and appropriate resolutions when receiving queries and requests for assistance from frontline staff.
  • Communication: Liaise with the engineering team and external parties to request assistance or update the situation when necessary.
  • Documentation: Provide accurate and legible documentation, both handwritten and digitalized, relating to daily operations, incident reports, and fax documents to external parties.
Requirements
  • Degree/Higher Diploma holder in Logistics/Transportation/Engineering or other related fields.
  • At least 4 years of relevant working experience.
  • Strong organizational, communication, analytical, and planning skills.
  • Ability to work in a fast-paced environment and manage multiple tasks effectively.
  • Good command of written and spoken English and Chinese.


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