Life Insurance Process Engineer

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Nicoll Curtin Full time

Job Description

Nicoll Curtin is seeking a highly skilled Business Analyst to join our team in the life insurance sector. The ideal candidate will have expertise in insurance process engineering and transformation projects, as well as strong analytical skills.

Key Responsibilities:

  • Collaborate with Stakeholders: Engage closely with business stakeholders to gather insights and develop an insurance service catalogue, documenting the AS-IS insurance process architecture, process models, and controls.
  • Documentation Excellence: Create clear, concise documents detailing process steps and requirements, such as user stories, Business Requirements Documents (BRDs), or functional specifications for core insurance processes.
  • Standards Familiarity: Leverage your knowledge of insurance standards, such as ACCORD or IBM Insurance Reference Architecture, to inform your work.
  • Maintain Comprehensive Documentation: Prepare and maintain all necessary documentation, including business requirements, functional specifications, user stories, and data dictionaries.
  • Identify Opportunities for Improvement: Analyze existing processes to identify gaps, pain points, and areas for enhancement, driving efficiency in insurance operations.
  • Project Updates & Communication: Provide regular project status updates, clearly communicate requirements, and manage stakeholder expectations effectively.

Benefits:

  • Dynamic Work Environment: Join a dynamic team and contribute to transformative projects in the life insurance sector.
  • Mid-Senior Level Opportunity: This mid-senior level position offers the chance to take on new challenges and grow professionally.
  • Contract Employment: This contract position provides the flexibility to work on exciting projects while maintaining a healthy work-life balance.

Requirements:

  • Insurance Process Expertise: Solid experience in insurance process engineering and transformation projects.
  • Core Processes Understanding: Strong grasp of various core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, and Billing & Collection.
  • Agile Methodologies: Familiarity with Agile methodologies and experience with project tracking software (e.g., JIRA, Confluence, Redmine) and wireframing tools (e.g., Figma).
  • Reference Architecture Knowledge: Understanding of Insurance Reference Architectures, such as ACCORD.
  • Strong Communication Skills: Excellent stakeholder management and analytical skills.
  • Language Proficiency: Proficient in both English and Cantonese.


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