Medical Technology Solutions Expert
1 day ago
About Johnson & Johnson
We are a global healthcare leader driven by innovation and a passion to change the world. Our mission is to improve the lives of people around the world with our diverse range of products and services.
As a Field Service Engineer, you will play a critical role in providing technical support to our customers, ensuring their medical devices are functioning properly and efficiently.
Job Responsibilities:
- Provide on-site service and maintenance for J&J medical device products at customer sites.
- Analyze issues and troubleshoot problems using critical thinking and technical expertise.
- Collaborate with fellow field team members to ensure customer success.
- Perform administrative tasks, including recording service calls and maintaining inventory.
- Foster a culture of safety and compliance within customer sites.
Required Skills and Qualifications:
- Bachelor's Degree in an Engineering field or equivalent experience.
- 4 years' experience in a service environment working with customers to resolve problems related to capital equipment.
- Strong electronics and computer background, including proficiency in instrument systems technology.
- Able to work independently and as part of a team, with excellent customer service skills.
- Demonstrate strong judgment in customer relations and resource management.
Benefits:
- A dynamic and inspiring work environment.
- Opportunities for personal and professional growth.
- A supportive team culture with flexible working hours.
- Employee development and wellness programs.
This Is What Awaits You At J&J:
- An opportunity to be part of a global market leader.
- A chance to work on challenging projects and assignments.
- Possibilities for further education and training.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. We welcome all qualified applicants and offer equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, or protected veteran status. For more information about our commitment to diversity and inclusion, please visit our website.
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