Wealth Management Team Lead
7 days ago
Hang Seng Bank Limited
About Us
At Hang Seng, we are committed to delivering service excellence. Our people are our most valuable asset and play a vital role in our efforts to continually enhance performance for customers and provide best-in-class products and services.
Retail Distribution - Branch Network
We focus on personal wealth management and financial services through one-stop wealth management initiatives designed for both affluent and mass integrated account customers. With over 255 branches and automated banking centres, including Prestige Banking Centres for high-end personal customers, we serve the majority of the adult population in Hong Kong while offering an extensive range of products to valued customers.
Primary Location Clarification
The primary location shown in a job posting does not refer to the work location, as branch placement is subject to the final decision by RSS Management.
Current Opportunities
We are currently seeking high-calibre professionals to join our branch network as Branch Manager District Branch.
Principal Responsibilities
- Lead, develop, and manage District Branch to ensure achievement of business objectives.
- Deliver consistently excellent customer experiences and encourage customer migration to alternative channels.
- Ensure strict alignment to global standards and operate with the highest standards that meet all regulatory requirements.
- Minimize risk and maximize operational efficiency.
- Achieve results by working with the whole branch team, local market, and wider community.
- Play an active role as part of the wider area/regional leadership team.
- Deliver the branch plan, including leads/sales prospect management and overall customer experience.
Requirements
- University graduate preferred.
- Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) preferred.
- Over 10 years of banking experience, with solid leadership and people management experience.
- Good communication, interpersonal, and problem-solving skills.
- Strong drive to succeed, with ability to work under pressure.
- Proficiency in both English and Chinese.
- Passes in the Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations.
- High level of customer-centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively.
- Show strong situation awareness, strong desire to learn, and able to work in Agile environment.
- Able to inspire others to achieve their goals/ambitions in a variety of situations.
Career Development Opportunities
Visit our website to sign up with our Talent Community and receive the latest information about our career opportunities at Hang Seng Hong Kong.
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