Hotel Operations Director
9 hours ago
Marriott International seeks a strategic business leader to oversee property operations and lead the Executive Committee.
Job SummaryThe Hotel Manager will be responsible for developing and implementing the operations strategy, ensuring implementation of the brand service strategy and brand initiatives. This includes managing Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, and Event Management departments. The position will work with direct reports to drive guest satisfaction and financial results.
About Marriott InternationalMaryland-based Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive culture. Our company values people-first principles, providing opportunities for employees to grow and develop.
Compensation PackageThe estimated annual salary for this role is $120,000 - $180,000, commensurate with experience. In addition to a competitive salary, we offer benefits such as health insurance, retirement plans, and paid time off.
Key Responsibilities- Develops and implements the operations strategy aligned with the brand's business strategy.
- Ensures implementation of the brand service strategy and brand initiatives across all operational areas.
- Leverages data to inform decisions and drive continuous improvement in guest satisfaction and financial performance.
- Fosters employee commitment to delivering excellent service and participates in daily stand-up meetings.
- Coaches and supports operations team members to effectively manage occupancy & rate, wages, and controllable expenses.
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in management operations, sales and marketing, or related professional area.
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in management operations, sales and marketing, or related professional area.
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