Hotel Operations Director

9 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

Marriott International seeks a strategic business leader to oversee property operations and lead the Executive Committee.

Job Summary

The Hotel Manager will be responsible for developing and implementing the operations strategy, ensuring implementation of the brand service strategy and brand initiatives. This includes managing Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, and Event Management departments. The position will work with direct reports to drive guest satisfaction and financial results.

About Marriott International

Maryland-based Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive culture. Our company values people-first principles, providing opportunities for employees to grow and develop.

Compensation Package

The estimated annual salary for this role is $120,000 - $180,000, commensurate with experience. In addition to a competitive salary, we offer benefits such as health insurance, retirement plans, and paid time off.

Key Responsibilities
  • Develops and implements the operations strategy aligned with the brand's business strategy.
  • Ensures implementation of the brand service strategy and brand initiatives across all operational areas.
  • Leverages data to inform decisions and drive continuous improvement in guest satisfaction and financial performance.
  • Fosters employee commitment to delivering excellent service and participates in daily stand-up meetings.
  • Coaches and supports operations team members to effectively manage occupancy & rate, wages, and controllable expenses.
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in management operations, sales and marketing, or related professional area.
  • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in management operations, sales and marketing, or related professional area.


  • Hong Kong, Central and Western District, Hong Kong SAR China NPA WorldWide Full time

    Job OverviewNPA WorldWide is seeking a seasoned hotel professional to fill the position of Luxury Hotel Operations Director.


  • Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

    Job SummaryLangham Hospitality Group is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, and Ying'nFlo brands. This role will be based in Hefei, China. As the Executive Director of Hotel Operations, you will lead a passionate and talented Hotel Team to drive...


  • Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

    Job SummaryThe Hotel Manager is responsible for leading the strategic direction of the property, ensuring alignment with the brand's business strategy and delivering exceptional guest experiences. This role requires a strong understanding of hotel operations, finance, and human resources, with a focus on driving revenue growth and maximizing financial...


  • Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

    Job SummaryLangham Hospitality Group is seeking a seasoned Hotel General Manager to lead our team in Xi'an, China. As a key member of our leadership team, you will be responsible for driving business growth, delivering exceptional guest experiences, and fostering a culture of excellence within our hotel.Key Responsibilities:Develop and execute strategic...


  • Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

    Job SummaryLangham Hospitality Group is seeking a seasoned Hotel General Manager to lead our team in Shenzhen, China. As a key member of our leadership team, you will be responsible for driving the hotel's financial growth, delivering exceptional guest experiences, and fostering a culture of excellence among our colleagues.Key Responsibilities:Develop and...

  • Hotel Sales Director

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    Job Title: Director of Business DevelopmentAbout The Peninsula Hong KongThe Peninsula Hong Kong is a legendary hotel that blends grandeur and nostalgia with modern technology and convenience. Located in Hong Kong's vibrant Tsim Sha Tsui district, we offer stunning harbour views and exceptional service.Job SummaryWe are seeking a highly skilled Director of...


  • Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

    Job SummaryLangham Hospitality Group is a global hotel company with properties in major cities across four continents. As a key member of our team, you will be responsible for leading a passionate and talented hotel team to drive long-term financial growth, deliver exceptional guest experiences, and foster a culture of excellence.Key ResponsibilitiesDevelop...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

    We are looking for a seasoned hotel executive to spearhead our hotel operations.The ideal candidate will possess a strong educational background in hospitality management, preferably with a high diploma or degree from a reputable institution. At least 10 years of relevant working experience in a sizeable luxury hotel, with a minimum of 3 years in a similar...


  • Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group, Hong Kong Full time

    Job OverviewWe are seeking a highly skilled Senior Operations Finance Manager to join our team at Rosewood Hotel Group in Hong Kong.About the RoleThe ideal candidate will have a minimum of four years of accounting experience, preferably in a hospitality background, with strong technical, financial and analytical acumen. The role involves supporting hotel...


  • Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group, Hong Kong Full time

    Job SummaryRosewood Hotel Group, Hong Kong seeks a Senior Operations Finance Manager to join their team. The successful candidate will be responsible for generating monthly, quarterly, and annual financial reports and dashboards on properties' performance on a regional and global level.Key Responsibilities:Support hotel pre-opening activities, task-forcing,...

  • Hotel Director

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hong Kong Full time

    Job SummaryRosewood Hong Kong seeks a seasoned Hotel Manager to lead our Rooms Division team to excellence.Key Responsibilities:Develop and implement strategic plans to drive Rooms Division performance and revenue growth.Lead and motivate a high-performing team to deliver exceptional guest experiences and achieve key performance indicators.Collaborate with...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at The Langham, Hong Kong. As a key member of our Front Office team, you will be responsible for ensuring the smooth and efficient operation of the hotel, representing management and acting on their behalf in guest and staff relations.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Vocational Training Council Full time

    Job SummaryWe are seeking a highly skilled and experienced individual to join our team as an Executive Floor Assistant. The successful candidate will be responsible for delivering exceptional hotel services to guests and members of the public, while maintaining a high level of professionalism and attention to detail.Key ResponsibilitiesProvide exceptional...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

    Our Ideal CandidateWe are seeking a highly skilled and experienced professional to join our team at Shangri-La as a Captain - Hung Tong. The successful candidate will possess excellent guest interaction skills, strong communications and interpersonal skills, and a guest-oriented approach.Key ResponsibilitiesLead a team of hotel staff in providing exceptional...


  • Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hong Kong Full time

    About Rosewood Hong Kong">We are a luxury hotel that offers an exceptional guest experience in the heart of the city.


  • Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are seeking a highly skilled and enthusiastic individual to join our team as a Hotel Operations Manager. The successful candidate will be responsible for ensuring the efficient running of our Front Desk operations, providing exceptional service to our guests, and catering to their special requests.Key Responsibilities:Manage and oversee the daily...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

    We are seeking a highly skilled and experienced individual to join our team as a Hotel Operations Specialist.Key Responsibilities:Excellent command of spoken English, Cantonese and PutonghuaMinimum 1 year experience in service industry, preferably in Hotel Front Office or airline operationsSelf-motivated and well-organizedAble to work independently and under...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

    We are seeking a highly skilled and experienced professional to join our team as a Hotel Operations Manager.The ideal candidate will have a strong command of spoken English, Cantonese, and Putonghua, with a minimum of 1 year experience in the service industry, preferably in Hotel Front Office or airline operations.Key responsibilities will include:Providing...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Services Supervisor to join our team at The Langham, Hong Kong. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key ResponsibilitiesSupervise and coordinate the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Langham Hospitality Group Full time

    Job SummaryLangham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, and Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.About the RoleWe are seeking an...