Professional Services Specialist

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time
Customer Advocate and Strategic Business Partner

We are looking for a seasoned professional to fill the role of Senior Customer Success Manager at LinkedIn. As a customer advocate and strategic business partner, you will play a critical role in driving the growth and success of our customers by delivering exceptional value through partnership, collaboration, and customer advocacy.

In this position, you will be responsible for partnering with assigned sales partners to ensure that customers achieve significant returns on investment (ROI) and drive business success with their LinkedIn Hiring Solutions investment. You will also work closely with internal stakeholders and clients to build strong relationships, act as a trusted advisor, and provide ongoing consultation to drive product adoption and ensure customers leverage the solution to achieve agreed-upon operational priorities.

The ideal candidate will have a proven track record of delivering exceptional value to customers, along with excellent communication, problem-solving, and relationship-building skills. They will also possess a deep understanding of customer needs, industry trends, and market dynamics.

  • Development of strategic business plans to drive customer growth and success.
  • Implementation of customer-centric strategies to drive ROI and business success.
  • Collaboration with internal teams to enhance customer experience and satisfaction.


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