MedTech Support Engineer

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Johnson & Johnson Full time

About Our Culture

At Johnson & Johnson, we foster a culture of inclusion and belonging, where all perspectives, abilities, and experiences are valued. Our team is dedicated to delivering innovative solutions that make a profound impact on health for humanity.

Job Description

The Field Service Engineer is responsible for installing, servicing, maintaining, and modifying Company platforms at customer sites, primarily in the clinical environment. This role requires strong technical skills, excellent communication skills, and ability to work in a fast-paced environment.

Key Responsibilities:

  • Perform service, preventative maintenance, modifications, and installations on J&J medical device products at customer sites with minimal supervision.
  • Provide on-site customer repairs; responsible for delivering both timely and effective repairs.
  • Train operators to ensure optimal system performance, resulting in superior customer satisfaction.
  • Collaborate with fellow field team members, including Sales, Marketing, and Training to ensure customer success.
  • Maintain accurate records of service calls, inventory of service parts, tools, and test equipment.

Requirements:

  • Bachelor's Degree in an Engineering field.
  • 4 years' experience in a service environment working with customers to resolve problems related to capital equipment, including surgical robotic equipment or related medical diagnostic equipment.
  • Able to work individually and in an established team setting.
  • Demonstrate excellent judgment in customer relations and handling company resources.
  • Proficient in Microsoft Word, Excel, and PowerPoint, and able to utilize computer-based tools for reports, email, and general communication.

  • Service Engineer

    6 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Johnson & Johnson Full time

    Job Summary:We're seeking a skilled Field Service Engineer to join our team.As a Field Service Engineer, you'll provide technical support and resolve customer issues in a fast-paced, dynamic environment.You'll work closely with customers to understand their needs and deliver high-quality solutions that meet their expectations.About Us:Johnson & Johnson is a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Johnson & Johnson Full time

    About Johnson & Johnson At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely...


  • Hong Kong, Central and Western District, Hong Kong SAR China Johnson & Johnson Full time

    About UsAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured.We are seeking a highly skilled Field Service Engineer to join our team. The successful candidate will have a strong technical background and excellent communication skills,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Johnson & Johnson Full time

    Key ResponsibilitiesPerform service, preventative maintenance, modifications, and installations on J&J medical device products at customer sites with minimal supervision.Provide on-site customer repairs; responsible for delivering both timely and effective repairs.Provide adequate training of operators to ensure optimal system performance, resulting in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Johnson & Johnson Full time

    About UsAt Johnson & Johnson, diversity, equity & inclusion (DEI) has been a part of our cultural fabric for over 130 years.Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.Job DescriptionThe FSE uses critical thinking to resolve issues within defined procedures and practices to...

  • Support Engineer

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job Description - Support Engineer / Supervisor I / Technical Officer-Infrastructure Maintenance Team (Civil) (Ref: 2500003N)ResponsibilitiesPlan, organise and supervise the day-to-day maintenance works / capital, revenue and maintenance projects carried out by direct staff, contractor staff and term labours to ensure railway civil assets and the associated...

  • Support Engineer

    2 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job Description - Support Engineer / Supervisor I / Technical Officer-Infrastructure Maintenance Team (Civil) (Ref: 2500003N) Responsibilities Plan, organise and supervise the day-to-day maintenance works / capital, revenue and maintenance projects carried out by direct staff, contractor staff and term labours to ensure railway civil assets and the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Johnson Controls Full time

    Job SummaryWe are looking for an Engineering Support Technician to provide technical assistance and support to our team at Johnson Controls.Primary ResponsibilitiesAssist in conducting regular patrols to ensure the building and its technical areas are well-maintainedProvide technical guidance and support to team members as neededCarry out routine maintenance...

  • Support Engineer

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China BAH Partners Full time

    Responsibilities:Provide first-line support to researchers and traders for data access and usage, resolving issues promptly and efficiently. Collaborate with data engineers to troubleshoot and resolve data-related issues, ensuring high data quality and reliability. Manage JIRA workflows, track support requests, and ensure timely resolution of data issues....

  • Support Engineer

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job Description - Support Engineer / Technical Officer / Supervisor I (Asset Replacement Management – Power Distribution) (Ref: 25000038)ResponsibilitiesSupervise a team of technical staff or contractor to carry out high voltage and low voltage asset replacement works, testing and commissioning.Take daily site inspection records of project progress, work...


  • Hong Kong, Central and Western District, Hong Kong SAR China Johnson & Johnson Full time

    About Johnson & JohnsonWe believe that health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Capital Markets Recruitment Full time

    About the Role: Portfolio Support EngineerOur client, a leading Quantitative Hedge Fund, is looking for an experienced Portfolio Support Engineer to join their team. As a key member of the portfolio management group, you will be responsible for providing technical support and expertise to portfolio managers and traders.You will work closely with the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hunter Bond Full time

    Job DescriptionHunter Bond is an elite-level, award-winning Hedge Fund seeking a talented Production Support Engineer to manage and support the company's global trading applications across multiple asset classes.This role requires strong front-office experience with expertise in SQL and a scripting language such as Python, Perl, or Ruby.


  • Hong Kong, Central and Western District, Hong Kong SAR China MockingJay Full time

    OverviewMission-driven professionals are sought to fill a senior role as Senior IT Support Engineer at MockingJay, based in Hong Kong. As a key member of our team, you will deliver high-quality technical services and support to our office assets.You will leverage your analytical skills, problem-solving abilities, and technical expertise to provide seamless...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    About the RoleWe are currently seeking a skilled Engineering Support Professional to join our Infrastructure Maintenance Team. As a member of this team, you will play a crucial role in ensuring the safe and efficient operation of our railway system.Key Responsibilities:Conduct regular inspections at construction sites within railway protection areas to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Analogue Holdings Limited Full time

    About the Role: We are seeking a highly motivated and skilled individual to fill the position of Assistant Engineer. As part of our team, you will contribute to the success of our projects by providing support to the Project Manager. Your duties will include tender preparation, analysis, and control, as well as co-ordination with various stakeholders. If you...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Engineering Support Team MemberWe are seeking a highly skilled Engineering Support Team Member to join our team at Mass Transit Railway. As an integral member of our engineering team, you will provide critical support to our railway infrastructure maintenance operations. Your primary responsibility will be to assist in conducting regular inspections at...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job RoleWe are seeking a skilled and experienced Civil Engineering Support Officer to join our team. The successful candidate will be responsible for providing technical support and guidance on civil engineering matters related to railway infrastructure maintenance.Main ResponsibilitiesProvide technical expertise and guidance on civil engineering matters...


  • Hong Kong, Central and Western District, Hong Kong SAR China Inchcape plc Full time

     We are looking for a Senior Product Support Engineer to provide technical assistance to our workshop staff. The ideal candidate will have a strong background in automobile engineering and excellent communication skills. The successful candidate will be responsible for communicating with Original Equipment Manufacturers (OEMs) on technical issues,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chevalier Group Full time

    OverviewChevalier (HK) Limited is a leading provider of lifts and escalators services in Hong Kong. Our company was established in 1970 and has since grown to become one of the most respected names in the industry.Job DescriptionWe are seeking an Assistant Engineer to join our team in Project Planning. The successful candidate will be responsible for...