Technical Support Specialist IT Security
1 week ago
Classy Wheeler Limited is seeking a skilled Security Network Systems Administrator to join our team.
Job Responsibilities:The ideal candidate will have hands-on experience with network security systems and be able to work effectively with internal and external stakeholders.
Key Responsibilities:- Provide technical support and training related to IT services
- Liaise effectively and efficiently with internal and external stakeholders
- Conduct technology and vendor evaluations on function and features from a business technical perspective
- Work with Engineering and Product Development from service design, service transition to service operation and ongoing service improvement
- Write service-related technical documents
- Integrate products with internal systems including but not limited to CRM, price management system, billing system, and customer portals
To be successful in this role, you will need:
- Bachelor degree in Computer Science, Computer Engineering, IT or related discipline
- Minimum 3 years work experience in system/network/security administration and troubleshooting
- Experience in designing medium to large scale infrastructure and/or virtualization projects
- Hands-on experience with any two of the following: UTM, NGFW, IDS/IPS, WAF, SIEM, Email Security Gateway, End Point Security, UEBA
- Knowledge of server and network virtualization and administration is advantageous
- Holder of any security related certification such as CISSP, CCNP Security, NSE or PCNSE is a plus
- Holder of ITIL foundation or above is preferred
- Good command of spoken and written English, Cantonese and Mandarin
- Self-motivated, passion in learning new technologies, able to work independently and willing to take up challenges
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