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Key Account Acquisition Specialist

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Job Overview

DBS Bank (Hong Kong) Limited is committed to delivering exceptional banking services to its corporate customers. As a Key Account Acquisition Specialist, you will play a critical role in building and maintaining long-term relationships with our clients.

About the Role

This is an exciting opportunity for a skilled professional to join our Corporate and Investment Banking team. You will be responsible for identifying new business opportunities and acquiring key corporate customers through end-to-end account opening processes. Your primary focus will be on providing exceptional customer service, managing multiple applications, and achieving new client acquisition targets within reasonable turnaround times.

Key Responsibilities:
  • Receive account opening leads from various sources within IBG.
  • Establish strong relationships with prospective corporate customers by conducting thorough Know Your Customer (KYC) procedures, including verifying UBOs, understanding business operations, and assessing AML risks.
  • Request and review necessary documents to assess risk and facilitate smooth delivery of customer services.
  • Input data into the AOS system for BCAP screening and approval processes.
  • Seek approvals from Team Heads, Department Heads, or Unit Heads as required.
  • Deliver high-quality service to prospective customers while ensuring compliance with mandatory banking processes.
  • Liaise with internal departments, RMs, and CSOs to achieve assigned tasks and deliver seamless customer experiences.

Requirements
  • Customer focus, analytical thinking, responsiveness, and teamwork skills.
  • Effective communication and interpersonal skills to interact with customers and internal stakeholders.
  • Attention to detail and concern for data accuracy, with good product knowledge.
  • Proficiency in MS Office, including Excel.
  • Ability to multitask and work independently under pressure.
  • Proficiency in both English and Cantonese, with Mandarin highly preferred.