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About Classy Wheeler Limited
Classy Wheeler Limited is a renowned luxury goods company specializing in the creation and retail of exquisite fine diamond jewelry and high-end Swiss watches.
Job Summary
We are seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in computer systems and network management, with experience in supporting MacOS, MS Windows, and Office applications.
Key Responsibilities
- Technical Support
- Provide technical assistance to employees and customers on computer systems, network issues, and software applications.
- Manage and maintain Microsoft Active Directory, Microsoft Exchange, and TCP/IP networks.
- Set up and configure Microsoft operating systems, including Win10, WinXP, and Windows Server Family.
- Have experience with Checkpoint Firewall and be able to configure and manage it effectively.
- Excellent communication and interpersonal skills to work effectively with employees and customers.
- Available to travel within Asia on short notice and willing to work overtime or on-call during emergencies.
Requirements
- Education
- Diploma or above in Computer Science or related disciplines with MCSE qualification preferred.
- At least 2 years of experience in supporting MacOS, MS Windows, Office applications, and desktop hardware, preferably in a retail business.
- Fluent in English, Mandarin, and Cantonese.