Production Support Engineer, Global Equities Trading

13 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Goldman Sachs Group, Inc. Full time

Unlock your potential as a Production Support Engineer in our global equities trading team at Goldman Sachs Group, Inc.

About the Role

We're seeking an experienced engineer to join our team and support the day-to-day operations of our electronic trading systems. You will be responsible for providing critical production support, incident management, and operational risk management for our massive-scale distributed systems.

Key Responsibilities
  • Provide comprehensive technical assistance to traders and other stakeholders on system health, performance, and availability
  • Ensure prompt resolution of incidents through thorough analysis and communication with cross-functional teams
  • Collaborate with the Asia Pacific team to implement proactive monitoring and optimization strategies for our Equities trading business
  • Support pre-production activities such as system design consulting, software reviews, and capacity planning
  • Develop and enhance existing tooling to streamline production support processes
Requirements
  • Strong understanding of incident management lifecycle and systematic problem-solving approach
  • Excellent verbal and written communication skills with ability to collaborate with technology teams and business users
  • Previous experience supporting electronic trading environments and knowledge of key networking concepts
  • Proficient in UNIX/Linux operating systems and programming expertise in one or more languages
  • Ability to handle multiple assignments and work independently as part of a globally dispersed team
About Goldman Sachs

Goldman Sachs is a leading investment banking, securities, and investment management firm committed to helping clients, shareholders, and communities grow. We believe that who you are makes you better at what you do and foster diversity and inclusion in our workplace and beyond.

Benefits
  • Competitive salary: $150,000 - $200,000 per year
  • Ongoing training and development opportunities
  • Diverse and inclusive work environment
  • Comprehensive benefits package


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