Restaurant General Manager Position
1 week ago
Job Opportunity
We are seeking an experienced restaurant manager to lead our team at ARMANI/CAFFÈ in Hong Kong. As a key member of our management team, you will be responsible for delivering exceptional customer service, managing day-to-day restaurant operations, and driving sales growth.
Key Responsibilities:
- Lead and motivate the team to deliver outstanding customer experiences
- Manage day-to-day restaurant operations, including FOH and BOH teams
- Handle customer inquiries and feedback professionally
- Ensure all financial targets are met
- Maintain high standards of service and create a welcoming environment
- Develop and implement staff training programs and monitor operational efficiencies
- Stay updated with industry trends and implement best practices
- Report daily to the Food and Beverage Manager on business performance and issues
Essential Skills:
- Strong leadership and team management skills
- Excellent customer service and communication skills
- Solid understanding of restaurant operations, including FOH and BOH
- Solid understanding of local market and culture
- Financial acumen with the ability to manage budgets and analyze financial reports
- Able to work under pressure and handle challenging situations
- Fluent in oral and written English
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