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Product Performance Optimizer

1 week ago

Hong Kong Island, Hong Kong SAR China Cathay Pacific Airways Limited Full time

Cathay Pacific Airways Limited is committed to providing exceptional customer experiences across all touchpoints. We are seeking an experienced Product Performance Optimizer to join our Digital Experience Department (DEX) and play a critical role in improving our product offerings.

About the Role

The successful candidate will have a strong background in data analysis, statistics, or a related field, and experience working with analytics tools such as Adobe Analytics, Google Analytics, or similar platforms.

You will work closely with cross-functional teams, including product development, UX research, and marketing, to ensure that our products meet the evolving needs of our customers.

Responsibilities
  • Analyze customer behavior and preferences to inform product development
  • Develop and maintain metrics and benchmarks to track product performance
  • Collaborate with UX researchers to design and implement experiments to test new product features
  • Communicate insights and recommendations to stakeholders through clear and concise reporting
  • Stay up-to-date with industry trends and emerging technologies to recommend improvements to our product offerings