Logistics Operations Manager

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China AY Talent Solutions Full time

About the Role:

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Job Description:

  • Oversee daily operational activities with external third parties, including inbound and outbound logistics, distribution, inventory management, and order processing.
  • Track, evaluate, and ensure key performance indicators (KPIs) align with business requirements; recommend and implement strategies to address any performance challenges.
  • Keep precise and current records of stock and inventory.
  • Ensure operations run efficiently while adhering to compliance, workplace safety, food safety, and effective use of storage locations. Assist with audit reviews as needed.
  • Continuously improve processes and standard operating procedures (SOPs) for warehouse operations.
  • Identify suitable logistics solutions to accommodate future business demands and participate in third-party logistics (3PL) tenders as required.
  • Assess logistics costs and service expenses, exploring optimization strategies and negotiating with external partners to enhance cost efficiency.
  • Conduct monthly analyses of 3PL billing in collaboration with the finance team; manage the transportation team's budget and profit and loss (P&L) statements.
  • Lead inventory analysis and collaborate with key stakeholders, both internal and external, to drive improvements.
  • Oversee the application process for import licenses and manage any necessary changes.
  • Address customer inquiries regarding delivery issues and undertake special projects as needed.
  • Review customer feedback and operational challenges to formulate timely action plans for improvement.
  • Lead and develop the logistics team to ensure consistently exceptional performance.

Requirements:

  • Holds a degree in Business Administration, Supply Chain Management, or a related field.
  • Possesses a minimum of 10 years of work experience, including at least 6 years in FMCG logistics, with a minimum of 4 years in a managerial role.
  • Preferred experience in the FMCG sector, specifically within retail and food service industries, and in large multinational corporations.
  • Demonstrates solid experience in managing third-party logistics (3PL) and vendor relationships.
  • Proficient in Microsoft Office and familiar with ERP systems, preferably SAP.
  • Capable of building relationships and collaborating effectively with a variety of stakeholders.
  • Possesses strong project management skills and the ability to juggle multiple priorities in a fast-paced setting.
  • Energetic, organized, presentable, detail-oriented, logical thinker, and able to work independently under pressure.


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