Logistics Operations Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Full time

About the Role

As a Logistics Operations Manager at Lululemon Athletica, you will play a critical role in ensuring the smooth and efficient movement of products from our distribution centers to retail stores and e-commerce platforms. This is an exciting opportunity for someone who is passionate about supply chain management and has experience working with cross-functional teams.

Key Responsibilities:

  • Monitor transportation flow and coordinate with courier vendors to meet guest service level agreements (SLAs).
  • Work closely with internal partners and vendors to identify areas for improvement and implement changes to enhance vendor performance.
  • Support the Retail Operations team with special projects and logistical matters, including new store openings, transfers, and returns.
  • Audit and submit logistics vendor invoices to Account Payable.
  • Coordinate monthly/quarterly performance meetings with logistics service providers (LSPs).
  • Develop and maintain accurate forecasts for outbound volumes.
  • Act as a subject matter expert on vendor KPIs related to outbound shipping.
  • Regularly review metrics to ensure they meet Lululemon standards.

Requirements:

  • 2-4 years of experience in logistics or supply chain management.
  • Bachelor's degree preferred.
  • Experience in vendor management is a plus.
  • Proficiency in MS Office platform (Excel, Word, PowerPoint) and other ERP systems.
  • Advanced Excel skills are a plus.
  • Ability to work independently and with minimal direction.
  • Strong communication and negotiation skills.
  • A keen eye for details and a drive to resolve issues effectively.
  • Ability to analyze and recommend warehouse and transportation performance enhancements.


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