Logistics Operations Manager
7 days ago
About the Role
As a Logistics Operations Manager at Lululemon Athletica, you will play a critical role in ensuring the smooth and efficient movement of products from our distribution centers to retail stores and e-commerce platforms. This is an exciting opportunity for someone who is passionate about supply chain management and has experience working with cross-functional teams.
Key Responsibilities:
- Monitor transportation flow and coordinate with courier vendors to meet guest service level agreements (SLAs).
- Work closely with internal partners and vendors to identify areas for improvement and implement changes to enhance vendor performance.
- Support the Retail Operations team with special projects and logistical matters, including new store openings, transfers, and returns.
- Audit and submit logistics vendor invoices to Account Payable.
- Coordinate monthly/quarterly performance meetings with logistics service providers (LSPs).
- Develop and maintain accurate forecasts for outbound volumes.
- Act as a subject matter expert on vendor KPIs related to outbound shipping.
- Regularly review metrics to ensure they meet Lululemon standards.
Requirements:
- 2-4 years of experience in logistics or supply chain management.
- Bachelor's degree preferred.
- Experience in vendor management is a plus.
- Proficiency in MS Office platform (Excel, Word, PowerPoint) and other ERP systems.
- Advanced Excel skills are a plus.
- Ability to work independently and with minimal direction.
- Strong communication and negotiation skills.
- A keen eye for details and a drive to resolve issues effectively.
- Ability to analyze and recommend warehouse and transportation performance enhancements.
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