Digital Customer Experience Lead
6 days ago
We're looking for a dynamic Digital Customer Experience Lead to join our team at Oliver James and shape user-centered digital experiences.
About the Role:This is a unique opportunity to make an impact by driving business transformation through innovative customer experience initiatives.
Responsibilities:
- Take ownership of key business programs and oversee the design and execution of customer experiences
- Conduct user research with target groups to gather valuable insights
- Leverage insights and data to shape business requirements and use cases
You'll Need:
- Strong ability to transform research data into actionable business insights
- Exceptional skills in visualizing complex problems through sketches and diagrams
- Expertise in Figma, Sketch, InVision, Illustrator, Photoshop, and InDesign
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Digital Experience Lead
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