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Fubon Credit Support Associate

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Fubon Bank (Hong Kong) Limited Part time

Fubon Bank (Hong Kong) Limited seeks a skilled Customer Service Representative for our Contract Part-time position. Key responsibilities include:

  • Performing outbound calls to follow up with applicants on mobile applications submitted.
  • Handling general hotline inquiries and greeting customers.
  • Following up on customer inquiries from various channels.
  • Providing administration support, including personal loans processing, data input, and document submission.

This role requires:

  • A post-secondary education or above.
  • At least 2 years of relevant experience in customer service or a call center environment, preferably in banking or financial institutions.
  • Pleasant telephone manner, strong interpersonal skills, and a service-oriented attitude.
  • Excellent communication skills in English and Cantonese, with knowledge of Microsoft Word.
  • Ability to communicate in Mandarin will be considered an added advantage.
  • A strong commitment to delivering quality customer service and working effectively as part of a team.

We invite interested candidates to submit their applications directly to our Human Resources Management Group.