Data Analysis and Marketing Expert

4 days ago

Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time
Job Description

Classy Wheeler Limited Overview:

We are committed to pushing the boundaries of what's possible in telecom and IT solutions, empowering individuals and businesses alike.

About the Role:

Responsibilities
  1. Implement and maintain data quality processes to ensure accurate and reliable data within our marketing database.
  2. Conduct thorough analyses of marketing and sales data to uncover key trends and opportunities for growth.
  3. Develop and maintain a data mart to optimize reporting efficiency and enhance marketing campaign effectiveness.
  4. Design and implement interactive dashboards using data visualization tools to facilitate data-driven decision-making.
Assistant Marketing Manager (SME Retention team)Responsibilities
  1. Monitor market trends and customer experiences to identify areas for improvement and innovation.
  2. Conceptualize and implement effective customer loyalty programs across both online and sales channels.
  3. Regularly review business and sales performance to guarantee alignment with strategic objectives and goals.
  4. Penetrate target segments with relevant services as a product anchor, while fostering strong relationships with internal teams to drive business growth.
  5. Cultivate a collaborative work environment that promotes business performance improvement and excellence.
Assistant Marketing Manager (Channel Marketing - Mobile Business)Responsibilities
  1. Promote business expansion in the Small & Medium Enterprise (SME) segment by developing targeted strategies and initiatives.
  2. Develop and execute comprehensive plans for customer acquisition and churn management, focusing on data-driven insights.
  3. Effectively manage multiple sales channels and touchpoints to maximize business performance and customer engagement.
  4. Design personalized customer journeys that foster increased customer loyalty through tailored engagement and support.
  5. Plan and execute omni-channel marketing initiatives to effectively reach customers and drive business results.
  6. Analyze customer profiles to inform segmentation marketing strategies and enhance customer understanding.
  7. Provide support for operational activities and handle miscellaneous tasks assigned by the team.
RequirementsKey Qualifications
  1. Degree in Information Systems or equivalent field.
  2. Exceptional analytical skills with the ability to process large datasets efficiently and accurately.
  3. Proficiency in data processing and ETL techniques is essential for success in this role.
  4. A minimum of 5 years of experience in reporting and data analysis, with a focus on delivering actionable insights.
  5. Working knowledge of SQL Server is required to effectively manage and analyze data.
  6. Outstanding teamwork and interpersonal skills, with excellent communication abilities to collaborate effectively with cross-functional teams.
Assistant Marketing Manager (SME Retention team)Requirements
  1. Bachelor's degree in Marketing, Business Administration, or a related field.
  2. A minimum of 5 years of marketing experience, preferably in the telecommunications or ICT industry, with a focus on retention and customer satisfaction.
  3. Creativity, self-motivation, excellent communication skills, and attention to detail to excel in this role.
  4. Strong data analytical skills with the ability to extract insights from complex data sets and inform strategic decisions.
  5. The capacity to work under pressure, manage multiple marketing projects with tight deadlines, and adapt to changing priorities.
  6. Proficiency in MS Office applications, particularly Excel, to effectively analyze and present data.
  7. Fluency in both written and spoken English and Cantonese to communicate effectively with diverse stakeholders.
Assistant Marketing Manager (Channel Marketing - Mobile Business)Requirements
  1. Degree holder with at least 5 years of working experience in sales and marketing, with a focus on mobile and channel marketing.
  2. Experience in the ICT, banking, or insurance sectors is highly desirable, with a passion for technology and innovation.
  3. Strong sense of ownership and responsibility for driving sales results, with high levels of proactivity, self-motivation, and independence.
  4. Ability to handle multiple tasks simultaneously, with proficiency in MS Office applications, especially PowerPoint and Excel.

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