Data Analysis Expert
4 days ago
We are seeking a highly skilled Data Analysis Expert to support our Customer Service team. The ideal candidate will have a strong understanding of business analysis, customer service performance metrics, and assessment standards.
Key Responsibilities:- Collect, organize, and analyze various customer service data, regularly providing reports and trend analysis to optimize efficiency and service quality.
- Conduct in-depth analysis of key business indicators such as processing time, customer satisfaction, response time, etc., and propose improvement plans based on findings.
- Assist in the formulation and optimization of KPIs for the Customer Service team, evaluating team and individual performance through data-driven assessments.
- Develop and track operational goals for the Customer Service department, ensuring alignment with business objectives and driving performance improvements.
The successful candidate will have expertise in data analysis tools such as Excel, SQL, and strong analytical capabilities. They will also have experience with data visualization tools like Power BI, Tableau, or similar platforms to create clear and effective reports.
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Enterprise Analysis Expert
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Trade Development Council Full timeAbout the Role\We are seeking an experienced Enterprise Analysis Expert to join our Information Technology Services Department. As an enterprise analysis expert, you will play a critical role in understanding business needs and identifying opportunities for efficiency improvements.\Key Responsibilities:\\Collaborate with business stakeholders to understand...
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Risk Analysis Expert
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China SCOR Full timeRisk Analysis Expert WantedWe are seeking a highly skilled Risk Analysis Expert to join our Structured Asset Solutions team at SCOR. As an ALM Modelling Actuary, you will be responsible for advising on management of financial risks relating to Structured Asset Solutions.In this role, you will work closely with other teams within SCOR as required and help to...
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Expert Data Engineer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Data Intellect Full timeData Intellect is a dynamic data and technology consultancy firm that specializes in providing innovative financial and capital markets technology solutions. We are seeking an experienced kdb+ Developer to join our team of talented professionals who share a passion for turning big data problems into smart data solutions.As a key member of our team, you will...
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Lead of Data Analysis
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyphen Connect Full timeWe are looking to hire for one of our ecosystem projects. Our client, a leading digital assets ecosystem globally, is in search of a Lead of Data Analysis. In this role, you will: Build and improve the analysis system, build a comprehensive, accurate and business-reflective indicator system based on business goals and models; timely discover and locate...
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Data Solutions Architect
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Data Intellect Full timeData Intellect is a forward-thinking data and technology consultancy firm that's passionate about providing cutting-edge financial and capital markets technology solutions. We're seeking an experienced kdb+ Developer to join our team of experts who are dedicated to turning big data problems into smart data solutions.In this role, you'll be responsible for...
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Data Analysis Leader
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyphen Connect Full timeWe are seeking a highly skilled Data Analysis Leader to join Hyphen Connect. As a key member of our team, you will play a critical role in driving business growth through data-driven insights.Key Responsibilities:Develop and maintain advanced analysis systems to support strategic decision-making;Conduct in-depth research and analysis to identify business...
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Data Risk Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia, Limited (BEA) Full timeThe Bank of East Asia, Limited (BEA) invites applications for the position of Data Risk Expert. We are seeking a highly experienced professional to join our team and lead the risk data warehouse project.Job Responsibilities:Lead the team in maintaining the risk data warehouse of the bank on user's perspective.Organize and execute BAU Change Request Life...
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Manager of Advanced Data Analysis
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Worldwide Consulting Group Full timeJob RequirementsWe are seeking a highly motivated and experienced Senior Manager, Data Analytics to join our team.The ideal candidate will have a strong background in data analysis, machine learning, and data visualization.To lead and manage advanced data analysis projects.Responsible for developing and maintaining complex data models and algorithms.To...
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Wealth Management Data Analysis Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Shenwan Hongyuan (H.K.) Limited Full timeWealth Management Data Analysis Job DescriptionIn this role, you will perform project management and business requirement analysis, as well as develop regular data analysis reports. A strong understanding of operations in the brokerage business and Internet trading is essential. You will also be responsible for working closely with internal users and...
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Financial Analysis and Investment Expert
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China FastLaneRecruit Full timeAs a Financial Analysis and Investment Expert, you will play a critical role in identifying and evaluating investment opportunities in Asia's B2B technology startups. You will work closely with experienced investors to refine your analytical skills and contribute to the growth and success of innovative startups.The ideal candidate will have a strong...
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Cloud Data Solutions Expert
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cognizant Full timeCognizant is seeking a skilled Cloud Data Solutions Expert to join our team. As a key member of our organization, you will play a crucial role in driving business growth and innovation through the effective design, implementation, and management of cloud-based data solutions.Job DescriptionAs a Cloud Data Solutions Expert, you will be responsible for...
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Banking Data Analysis Lead
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeKey Responsibilities\The successful candidate will be responsible for delivering high-quality data insights to support business decisions and drive growth. Key responsibilities include:\\Collaborating with cross-functional teams to understand business needs and deliver data-driven solutions.\Analyzing large datasets to identify trends, patterns, and insights...
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Hong Kong, Central and Western District, Hong Kong SAR China OLab hk Limited Full timeAbout the RoleThe Senior Researcher Officer/Postdoctoral Fellow position is ideal for individuals passionate about sports technology and data analysis. You will have the opportunity to work on cutting-edge projects, leveraging your expertise to drive innovation and growth within the company.In this role, you will be responsible for exploring, designing,...
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Data Analysis and Modeling Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China eFinancialCareers Full timeAt eFinancialCareers, we're seeking a highly skilled Quantitative Researcher to join our team.We're looking for someone with advanced knowledge of mathematical models and their application in finance. If you have a strong background in quantitative analysis and are passionate about developing innovative solutions, we'd love to hear from you.About the...
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Regional Macro Analysis Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Octavius Finance Full timeOctavius Finance, a leading Global Macro Hedge Fund, is seeking an experienced ASEAN Economist to join their team in Hong Kong. The ideal candidate will be responsible for conducting in-depth analysis of macroeconomic trends and data across ASEAN markets.Key Areas of Responsibility:Macroeconomic Analysis: Conduct thorough analysis of macroeconomic trends and...
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Hong Kong, Central and Western District, Hong Kong SAR China Sanderson-iKas Hong Kong Full timeAbout the Role:As an IT Business Analysis and Project Management Expert at Sanderson-iKas Hong Kong, you will play a crucial part in driving the success of our Capital Markets IT Department. You will be responsible for leading projects from initiation to delivery, ensuring timely completion of technology deliveries, and maintaining excellent relationships...
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Data Management Expert
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Trade Development Council Full timeAbout Our TeamWe are a dynamic team of professionals working together to promote Hong Kong's external trade.Job DescriptionThe ideal candidate will have a strong background in data management, analysis, or automation projects within large organisations. They will lead the Data Services Support team to participate in Customer Database and Data Analytics...
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Hong Kong, Central and Western District, Hong Kong SAR China Laboratory of Data Discovery for Health Limited (D²4H) Full time**Job Description:**Laboratory of Data Discovery for Health Limited is seeking a talented Ai Programmer/AI Specialist to join our team. As a key member of the Laboratory of Data Discovery for Health (D24H), you will be involved in the design, implementation, and testing of AI software for analysing large healthcare-related data.The appointee will work in a...
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Assistant Scientist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HONG KONG SPORTS INSTITUTE LIMITED Full timeJoin Our TeamThe Hong Kong Sports Institute Limited invites applications from enthusiastic and skilled professionals to fill the position of Research Assistant. As a member of our research team, you will have the opportunity to contribute to groundbreaking research initiatives and collaborate with experts in the field.Key AccountabilitiesSupport research...
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Data Analyst Expert
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeBecome an integral part of a dynamic team at Avature, responsible for delivering fast and accurate market-moving data to our clients.We are seeking a highly motivated Senior Data Analyst to join our Ratings team. As a key member, you will play a crucial role in expanding Bloomberg's ratings databases, further enhancing our industry-leading data product...