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Counter Specialist Trainee
2 weeks ago
The Retail Banking Support Staff will assist in providing excellent customer service, handling daily counter transactions, and promoting retail banking services at our branches.
About the Position:- Handle cash transactions and provide customer service.
- Assist customers with account opening and maintenance.
- Cross-sell retail banking services to customers and identify referral opportunities.
- F.6 or above or equivalent qualification at HKQF level 3, with at least 5 subjects at Grade E / Level 2 in HKCEE / HKDSE, including Chinese, English and Mathematics.
- Some customer services experience, passes in MPF, Insurance, Securities and Futures Intermediaries Examinations (Qualified under SFO for handling Regulated Activities Types 1 & 4) will be an advantage.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team environment.
- A competitive salary package.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
