Customer Service Lead

Job DescriptionWe are seeking a dynamic Senior Call Center Management Executive to lead our multi-location call center operations across Hong Kong and China.About the RoleKey Responsibilities:Spearhead automation, AI adoption, and data-driven decision-making to enhance efficiency and customer engagement.Implement best practices to elevate service quality and...

Job DescriptionThis role is responsible for leading the customer service team to achieve exceptional service quality and level. The successful candidate will provide guidance and support to facilitate team members in service delivery and daily operations.The ideal candidate will have a strong analytical, presentation and problem-solving capability, with...

HKT Teleservices is a leading provider of telecommunication services, and we are seeking a highly skilled and experienced Customer Service Representative to join our team.Job Summary:We are looking for a professional with excellent communication and problem-solving skills to handle customer inquiries and provide exceptional service.Key...

Job Description:We are seeking a dedicated Customer Service Director to join our team at Perfect Medical Group.The successful candidate will be responsible for managing the call center, ensuring excellent customer service, and driving business results.Key Responsibilities:Lead the call center team to deliver exceptional customer experiencesDevelop and...

About UsThe YMCA of Hong Kong is a leading provider of hospitality services, committed to delivering exceptional experiences to our guests.Job DescriptionWe are seeking a Guest Service Agent to join our team, responsible for providing exceptional customer service to all guests.Key ResponsibilitiesDeliver exceptional customer service to all guestsProcess...

Unlock new opportunities with HSBC and experience the possibilities.Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and...

At lululemon Athletica, we are committed to providing an exceptional customer experience that sets us apart from the competition. As a Customer Service Ambassador, you will play a critical role in delivering this vision by creating a welcoming and inclusive store environment that values and celebrates our guests' individuality.The Retail Experience...

Job DescriptionServe as the primary point of contact for users and internal stakeholders seeking assistance with cargo-related inquiries, technical support, and service requests. Key Responsibilities: Log user requests into the system, ensuring proper tracking, follow-up, and escalation of incidents for additional troubleshooting as required.Maintain...

Customer Service Representative – Hong KongCCG Hong Kong is the subsidiary of Certified Collectibles Group (CCG), headquartered in Sarasota, Florida. It is part of the world's leading company for the independent valuation of coins, banknotes/paper money, comic books, trading cards (such as Pokémon or sports cards), stamps and other collectibles. In...

Customer Service Representative – Hong Kong CCG Hong Kong is the subsidiary of Certified Collectibles Group (CCG), headquartered in Sarasota, Florida. It is part of the world's leading company for the independent valuation of coins, banknotes/paper money, comic books, trading cards (such as Pokémon or sports cards), stamps and other collectibles. In...

Company OverviewCertified Collectibles Group (CCG) is a leading company for the independent valuation of coins, banknotes/paper money, comic books, trading cards, stamps and other collectibles.With its headquarters in Sarasota, Florida, CCG has additional offices in Munich, London, Shanghai, and Hong Kong.We are committed to providing exceptional customer...

Key ResponsibilitiesThis role is responsible for leading the customer service team to achieve exceptional service quality and level. The successful candidate will provide guidance and support to facilitate team members in service delivery and daily operations.The ideal candidate will have a strong analytical, presentation and problem-solving capability, with...

Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Part-time Member Services Assistant. As a key member of our team, you will be responsible for providing exceptional service to our members and promoting our organization's mission.About UsThe YMCA of Hong Kong is a leading non-profit organization dedicated to...

Job Type: Full-Time Remote Job: Hybrid working Employment Type: Permanent ID: 64167 Non-Executive Customer Services Representative Position Accountabilities Summary:To provide high levels of customer service for the clients and customers of Allianz Partners on product & service enquiries received via the Service Centre. Accountabilities: Leverage solid...

Job OverviewWe are seeking a skilled Customer Service Executive to join our team at Sime Motors Hong Kong & Macau. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Job OverviewAt Venturenix, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our support services department, you will play a vital role in ensuring that our customers receive exceptional service and support.The successful candidate will be responsible for providing round-the-clock customer...

Senior Customer Service Executive Opportunity We are looking for a highly motivated and experienced senior customer service executive to join our team. As a senior executive, you will be responsible for providing exceptional customer service and support to our customers. Your key responsibilities will include: Leading customer service teams to ensure...

Abercrombie & Fitch Co. is a global leader in the retail industry, offering a wide range of apparel and accessories for kids through millennials.Our company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that...

Job DescriptionThe role of Customer Service Officer at Venturenix is a dynamic position that requires providing exceptional support to our customers. As a representative of our company, you will be responsible for delivering high-quality service through various channels, including phone, email, chat, and an online ticketing system.Key Responsibilities:Offer...

Customer Service Officer | Multiple roles | shift allowance The role involves providing 24/7 customer support through various channels, promptly diagnosing and resolving IT-related issues. Additionally, it requires collaboration with internal teams and external vendors to ensure effective issue resolution and enhance user satisfaction. Responsibilities ...