Infrastructure Specialist
5 days ago
About Classy Wheeler Limited
\We are a forward-thinking organization that provides cutting-edge technology solutions to our clients. Our team is dedicated to delivering exceptional service and support.
\Job Summary:
\The System Engineer will be responsible for the installation, configuration, and troubleshooting of Microsoft, UNIX/Linux based environments. This includes virtualization and containerization using VMware, VCenter, Hyper-V, HCI, and other technologies.
\Key Responsibilities:
\- Implement and maintain system and infrastructure management and monitoring tools
- Design and implement new infrastructures and hardware refreshment to align with industry standards
- Ensure high levels of systems and infrastructure availability through proactive monitoring and maintenance
- Maintain security, backup, and redundancy strategies to prevent data loss and ensure business continuity
- Participate in the design of information and operational support systems
- Create and maintain technical diagrams, documentation, and associated system processes and procedures
- Contribute to business continuity and business recovery exercises
- Provide 2nd and 3rd level support and coordinate with external vendors on system inquiries and maintenance
- Evaluate new products and technology to stay ahead of industry trends
Requirements:
\- Proven working experience in installing, configuring, and troubleshooting Microsoft, UNIX/Linux based environments
- Experience with virtualization and containerization (e.g., VMware, VCenter, Hyper-V, HCI)
- Microsoft Certified Engineer is an advantage
- Good command of English and Chinese with good interpersonal skills, telephone manner, and service attitude
- Proficient in Windows Server, MS Desktop Applications, Active Directory, DNS, DHCP, CA, MS O365, VMware, backup systems, problem diagnosis tools, remote support tools, deployment and patching tools, and ticketing system
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