Global Logistics Manager for E-commerce

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Daniel Wellington AB Full time
Job Description

We are looking for a Global Logistics Manager for E-commerce to join our team in Hong Kong. The successful candidate will be responsible for daily logistics operations, ensuring correct handling of merchandise by our 3PL provider and facilitating smooth deliveries to our customers. This includes coordination of transport, preparation of shipping/customs declaration documents, and monitoring inbound/outbound shipments.

Responsibilities
  • Establish strong relationships and work closely with various functions within DW, with our 3PL and forwarders to secure good customer experience
  • Coordinate deliveries and transport bookings, as well as packaging instructions
  • Handle queries from customers and DW colleagues regarding freight, customs issues, web orders, and marketplaces

The ideal candidate will have good knowledge of logistics processes, order management, and e-commerce, including marketplaces. Experience in coordinating warehouse operations and working with ERP systems (Microsoft NAV or other ERP like SAP, Oracle) is preferred. Strong working knowledge of Microsoft Excel, including pivot tables and data analysis, is also essential. In addition, the candidate should be open-minded, approach every challenge with a positive attitude, and willing to learn, share, and grow together. Fluency in English is required, and Cantonese and other East Asia languages are a plus.



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