E-commerce Operations Manager
1 week ago
We are seeking a highly motivated and detail-oriented E-commerce Operations Manager to join our team. As an E-commerce Operations Manager, you will be responsible for overseeing multiple e-commerce platforms, including Amazon and Walmart.
Your primary focus will be on supporting sales operations, including order processing, delivery coordination, inventory management, and sales forecasting. You will also handle online pre-sales and post-sales customer service, addressing product inquiries, complaints, replacements, and refunds.
Key Responsibilities:
- Oversight of e-commerce platforms, including Amazon and Walmart;
- Support sales operations, including order processing and delivery coordination;
- Inventory management and sales forecasting;
- Customer service, including product inquiries and complaints;
- Assistance in planning and executing online sales and marketing strategies to drive growth and engagement;
- Review and analysis of reports generated by e-commerce platforms to identify trends, opportunities, or issues;
- Supply chain data monitoring to detect potential issues such as stockouts or delayed deliveries.
Our company, GL Technologies (Hong Kong) Limited, aims to make smart devices for people's daily life using leading edge wireless technologies. With specific focus on Wi-Fi technologies, we are now developing smart Wi-Fi routers, modules for Internet of Things (IoT), and smart cameras etc.
We have a collaborative core team with a background in Mainland of China and Hong Kong. We work closely with western hardware makers/hackers and aim to build the best smart devices for IoT.
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