Maintenance Control Support Engineer

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full time

Company Overview

HK Express is recognized as Hong Kong's pioneering low-cost airline, dedicated to providing exceptional value and affordable fares with one of the most modern fleets in the aviation industry.

Our passion for travel resonates with many across Asia, as we strive to create new travel opportunities that inspire and energize millions. We are committed to fostering a spirit of adventure, offering routes that encourage exploration and cultural experiences.

Role Overview

Operational Responsibilities

  • Assist the Duty MCC Controller in monitoring and managing the technical status of the fleet, maintaining ongoing communication with local and remote maintenance service providers for continuous maintenance task coordination.
  • Conduct troubleshooting for aircraft defects and propose rectification plans, providing on-site technical support during maintenance operations to minimize disruptions.
  • Respond to incidents requiring emergency procedures, ensuring timely notifications to relevant parties and coordinating fleet-wide inspections as necessary.
  • Oversee deferred defect management, ensuring compliance with ADD/CADD/Repetitive Defect protocols.
  • Identify emerging reliability issues within the fleet and collaborate with Technical Services for effective resolution.
  • Work collaboratively with Line Maintenance, MROs, and service providers on technical matters.
  • Provide on-site assistance for technical and maintenance activities as required.

Planning Responsibilities

  • Monitor and forecast the scheduling of AMS tasks within a 7-day maintenance requirement window.
  • Ensure compliance with minor check schedules (72 hours & 10 days).
  • Distribute workload and coordinate with Line Maintenance and MROs on overnight work plans to optimize maintenance scheduling.
  • Communicate with Line Maintenance and maintenance service providers regarding operational changes impacting maintenance plans, resolving any scheduling conflicts.
  • Lead daily meetings with Line Maintenance, MROs, and planning teams to discuss critical tasks and priorities.
  • Coordinate with internal departments to ensure availability of parts, materials, tools, and manpower for scheduled work.
  • Ensure all assigned tasks are completed as per the planned schedule, with proper documentation and data updates.

Candidate Profile

  • A minimum of 3 years of experience in aircraft maintenance.
  • Possession of a Degree or Diploma in Engineering or equivalent qualifications demonstrating relevant experience in aircraft maintenance.
  • Ability to perform well under pressure in a fast-paced environment.
  • Strong interpersonal and communication skills, capable of effective liaison with internal and external stakeholders.
  • Proficiency in English, Cantonese, and Mandarin.
  • Willingness to work in variable shifts and adapt to changing work conditions.
  • Basic computer skills, with experience in Microsoft Office applications.
  • Candidates with more experience and a valid HKCAD license may be considered for a higher role.

Work Environment

  • Enjoy complimentary travel on our flights for you and your friends and family.
  • Collaborative open office environment to share ideas and connect.
  • Diverse and energetic team representing up to 50 nationalities.
  • Company-organized transportation connecting the workplace with major locations.


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