Service Manager Team Lead, Global Private Banking Professional

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Unlock Your Potential in a Dynamic Global Role

HSBC is seeking a high-calibre professional to join our team as a Service Manager Team Lead, Global Private Banking. This exciting opportunity will allow you to leverage your expertise in wealth management and customer portfolio management to drive business growth and deliver exceptional client experiences.

Key Responsibilities

  • Lead a team of Service Managers to provide world-class service and support to Private Banking Relationship Managers.
  • Develop and maintain relationships with clients based on credibility, reliability, and personal interest.
  • Identify wealth opportunities and refer business to Private Banking Relationship Managers as appropriate.
  • Ensure exceptional client service delivery and exceed client expectations.
  • Comply with all regulations, operational guidelines, and manage financial crime risk.

Requirements

  • Proven sales supervisory experience in a management capacity with an outstanding track record.
  • Strong knowledge of wealth management products, including insurance and investment, with expertise in financial planning and customer portfolio management.
  • Excellent leadership, people management, and communication skills.
  • Fluent in both English and Cantonese, with knowledge of Putonghua preferred.

About HSBC

HSBC is a leading global bank with a presence in over 80 countries. We offer a wide range of financial services, including wealth management, retail banking, and corporate banking. Our purpose is to open up a world of opportunity for our customers, and we are committed to delivering exceptional service and value to our clients.



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