Service Quality Leadership Position
4 days ago
Job Description
Service Quality Improvement InitiativesThe successful candidate will be responsible for leading service quality improvement initiatives across the organization, including:
- Developing and implementing strategic plans to enhance service quality.
- Liaising with cross-functional teams to execute service improvement projects.
- Maintaining accurate records and reports on service quality performance.
Requirements
- Bachelor's degree or above in Business Administration, Aviation Management, Hospitality, or related fields.
- Minimum 10 years of experience in aviation or hospitality industry, with at least 5 years in leadership role.
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