Service Quality Leadership Position

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Airlines Ltd Full time

Job Description

Service Quality Improvement Initiatives

The successful candidate will be responsible for leading service quality improvement initiatives across the organization, including:

  • Developing and implementing strategic plans to enhance service quality.
  • Liaising with cross-functional teams to execute service improvement projects.
  • Maintaining accurate records and reports on service quality performance.

Requirements

  • Bachelor's degree or above in Business Administration, Aviation Management, Hospitality, or related fields.
  • Minimum 10 years of experience in aviation or hospitality industry, with at least 5 years in leadership role.


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